Front Desk Receptionist/Cleaner at Hello Fitness Hello Fitness is a 24/7 fitness facility focused on cleanliness and customer service. Backgrounds That Do Well Here Retail

• Experience as the face of a business, with daily customer interaction Hospitality
• Comfort creating a welcoming, positive environment for our guests Customer Service
• Understanding that every interaction supports the business and its team Healthcare or Caregiving
• Prioritizing others' well-being and comfort House Keeping / Cleaning
• Strong focus on cleanliness and organization as a top priority What You'll Do Greet members and visitors with a friendly, professional attitude as they enter the facility Check members in and assist with access, membership questions, and basic account support Maintain a clean, organized, and welcoming front desk and lobby area at all times Clean and sanitize gym equipment, floors, mirrors, and high-touch surfaces throughout the facility Clean and restock locker rooms, restrooms, and common areas to keep them spotless Perform light facility upkeep (empty trash, wipe down surfaces, organize equipment, restock supplies) Monitor the gym floor and common areas for cleanliness, safety, and member needs Answer phone calls, respond to basic member inquiries, and direct questions appropriately Support a positive member experience by providing helpful, service-oriented assistance Report maintenance issues, equipment problems, or safety concerns promptly Help create and maintain the clean, welcoming environment that defines the club Maintain accurate membership records and update member information as needed Requirements Friendly, customer-focused attitude with the ability to understand and respond to member needs Strong work ethic, self-motivated, and able to work independently Reliable with consistent attendance and punctuality Accountable and coachable — willing to learn and take feedback Ability to multitask and stay organized in a fast-paced environment Comfortable performing both front desk and cleaning duties throughout the shift Qualifications Must be 18 years of age or older AED/CPR certification required (or ability to obtain within 30 days of hire) Basic computer skills (comfortable using membership software, email, and basic systems) Ability to lift up to 50 lbs and perform physical cleaning tasks Previous experience in customer service, retail, hospitality, housekeeping, or a similar role preferred (but not required) Must obtain tanning certification during training

Job Types:

Full-time, Part-time Pay:

$13.00

• $14.

00 per hour Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

In person