Position Title:

Dandelion Team Member Department:

Dandelion Cafe Supervisor:

Dandelion Manager Position Status:

Full Time Job Classification:

Non-Exempt Salary Range:

based on experience

POSITION SUMMARY

To oversee food service and to prepare food according to recipes and menu items. Assist in training interns including proper procedures in maintaining hygiene, organization, inventory, and food preparation in the restaurant. Assist in training interns for the front of the house operations including proper procedures in maintaining hygiene, organization, inventory, and customer service in the restaurant. Represents Safelight in a professional and positive manner. Maintain and enhance the agency's image when interacting with clients, guests, associates, and vendors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves patrons with food and beverages in a positive and friendly manner.
• Helps patrons select food and beverages by suggesting courses, explaining the chef's specialties, and answering food preparation questions.
• Prepares room for dining by setting decorations, condiments, candles, napkins, service plates, and utensils.
• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
• Protects establishment and patrons by adhering to sanitation, safety, and policies.
• Presents ordered choices in a prompt and efficient manner.
• Transmits orders to kitchen by recording patrons' choices and identifying patrons' special dietary needs and special requests.
• Serves orders by picking up and delivering patrons' choices from kitchen and delivering accompaniments and condiments from service bars.
• Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
• Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.
• Inventory support to ensure proper levels or supplies to maintain workload and reduce waste.
• Assist with training interns on proper procedures for the café.
• Maintains dining ambiance with an enthusiastic attitude.
• Promote excellence in the customer service experience for all visitors to the restaurant.
• Prepare food in the kitchen according to designated recipes and menu items.
• Train with the Kitchen Manager to ensure proper food preparation, seasoning, and portion control and time requirements.
• Maintain rigorous hygiene in all areas of the restaurant.
• Responsible for pantry area organization upstairs to ensure proper inventory.
• Inventory to ensure proper levels or supplies to maintain workload and reduce waste.
• Assist with training interns on proper procedures in maintaining hygiene, organization, inventory, and food preparation.
• Promote excellence in the customer service experience for all visitors to the restaurant.
• Serve to ensure the consistent quality and presentation of food to customers.
• Maintain the dessert and serving station for drinks and to go supplies.
• Ongoing case monitoring and problem solving to address client needs.
• Other duties as assigned to meet the needs of the agency and those it serves

REQUIRED QUALIFICATIONS

• Ensures cafe keeps A rating
• Serve Safe Certification maintained
• Excellent knowledge of food preparation and hygiene
• Ability to maintain a professional demeanor with staff customers
• Computer literate to check work emails weekly.
• Ability to think independently, work as a team, and to make ethical decisions.
• Ability to listen and communicate effectively.
• Ability to problem solve utilizing critical thinking skills.
• Ability to establish rapport with staff and clients.
• Ability to stand, stoop, and sit for long periods.
• Ability to lift up to 15 pounds without assistance.

BENEFITS

Retirement plan - Simple IRA Employee Discount Health Insurance Reimbursement Paid Time Off Parental Leave Professional development assistance

Pay:

$20.60 per hour Expected hours: 36.0 per week

Work Location:

In person