Job Summary The Counter Person plays a vital role in ensuring a positive customer experience at our establishment. This position involves interacting with customers, taking orders, and providing assistance in a fast-paced environment. The ideal candidate will have a strong background in customer service and possess the ability to handle transactions efficiently while maintaining a clean and organized workspace. Duties Greet customers warmly and provide exceptional service throughout their visit. Take customer orders accurately and efficiently using the cash register system. Prepare food items according to established recipes and standards, ensuring quality and presentation. Maintain cleanliness and sanitation of the counter area, kitchen, and dining space. Assist with inventory management, including stocking supplies and monitoring expiration dates. Handle cash transactions responsibly while adhering to company policies for cash handling. Address customer inquiries or concerns promptly and professionally to enhance satisfaction. Collaborate with kitchen staff to ensure timely order preparation and delivery. Skills Proficient in retail math for accurate transaction processing. Strong customer service skills with the ability to engage positively with diverse clientele. Previous experience in the food industry or restaurant setting is highly desirable. Familiarity with cash register operations and handling cash transactions effectively. Knowledge of food handling practices to ensure safety and compliance with health regulations. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. Strong communication skills for effective interaction with customers and team members. Experience in sales techniques that promote upselling and enhance customer engagement. This position is ideal for individuals who thrive in dynamic environments and are passionate about providing excellent service while contributing to a team-oriented atmosphere.