Position Summary The Houseperson supports the housekeeping team by maintaining cleanliness and organization of public areas and back-of-house spaces while assisting room attendants with daily operations. This role is essential to ensuring Holiday Inn brand standards are met and guests experience a clean, safe, and welcoming environment. Key Responsibilities Public Areas & Back-of-House Clean and maintain hotel public areas including lobbies, hallways, stairwells, elevators, restrooms, fitness center, and meeting spaces. Maintain cleanliness of back-of-house areas such as linen rooms, housekeeping closets, laundry areas, and storage rooms. Empty trash and replace liners throughout the property. Housekeeping Support Assist Room Attendants by delivering linens, towels, amenities, rollaway beds, cribs, and supplies as needed. Collect and transport soiled linens to the laundry area. Strip rooms when required and assist with deep cleaning projects. Respond promptly to guest requests and service calls related to housekeeping. Maintenance & Safety Report maintenance issues, safety hazards, or damaged items to management immediately. Follow all safety, sanitation, and chemical-handling procedures. Ensure carts, equipment, and supply areas are clean and organized. Guest Service Interact with guests in a friendly, professional manner at all times. Proactively assist guests and address concerns or escalate issues to management as needed. Uphold Holiday Inn's service culture and brand standards. Qualifications & Skills Previous housekeeping or hotel experience preferred but not required. Ability to work independently and as part of a team. Strong attention to detail and time-management skills. Excellent customer service and communication skills. Ability to follow instructions, policies, and brand standards. Physical Requirements Ability to stand, walk, bend, and lift for extended periods. Must be able to lift up to 50 lbs. Ability to push/pull housekeeping carts and equipment. Work Environment & Schedule Indoor hotel environment with exposure to cleaning chemicals. Flexible schedule required, including weekends and holidays.
Job Types:
Full-time, Part-time Pay:
From $15.00 per hour
Benefits:
Dental insurance Health insurance Vision insurance