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Housekeeping Coordinator - Amangiri
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Amangiri Resort
Page, AZ (In Person)
$36,621 Salary, Full-Time
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Job Description
Role At Amangiri, we pride ourselves on delivering exceptional experiences in every detail. The Housekeeping Coordinator plays a vital role in supporting the housekeeping team's day-to-day operations, ensuring smooth communication, accurate reporting, and prompt guest service. Acting as a central point of organization, this role ensures our housekeeping department operates seamlessly while maintaining the highest levels of service for both internal and external guests. Key Responsibilities As Housekeeping Coordinator, you will:
- Ensure guest needs are met and expectations exceeded through timely, accurate service.
- Open the housekeeping morning shift and prepare updated boards with guest information.
- Issue keys/Voxer devices to staff, maintaining accurate records and filing.
- Answer housekeeping calls promptly and courteously, resolving or relaying requests efficiently.
- Maintain daily housekeeping reports, logbooks, and lost & found records.
- Update Opera with current room status and track minibar usage and villa cleaning hours in Excel.
- Support maintenance requests by coordinating with Engineering and ensuring follow-up.
- Monitor housekeeping inventory, order supplies, and ensure forms are readily available for staff.
- Assist with departmental inventories and record-keeping.
- Uphold high grooming standards, a neat uniform, and adherence to Amangiri policies and procedures.
- Provide cross-departmental support and assist management as needed. Required Experience & Qualifications
- Strong computer skills, including proficiency in Excel; ability to learn Opera and other systems quickly.
- Excellent communication and organizational abilities.
- High school diploma or G.E.D. required.
- Strong attention to detail, with the ability to work independently in a fast-paced environment.
- Team-oriented mindset with sensitivity to cultural nuances.
- Ability to manage multiple tasks with professionalism and discretion.
- Multilingual skills are a plus. Benefits At Aman, we believe in creating environments where our colleagues can thrive and grow. Working at Amangiri offers the opportunity to be part of a globally renowned resort while enjoying an immersive natural setting and strong team culture.
- Medical, dental, vision, and life insurance.
- 401(k) retirement plan with company match.
- Paid time off and sick leave.
- Complimentary colleague meals during shifts.
- Uniforms and laundering services.
- Access to on-site wellness and recreational activities.
- Employee rates on Aman stays, spa treatments, and retail products.
- Opportunities for internal advancement and training.
- A unique, serene workplace in a remote desert location.
- Colleague recognition programs and social events.