House Person

Job Summary The House Person provides support between linen room, guest room, and maintains corridors for cleanliness and appearance. Responsible for transporting clean/dirty linen and supplies, disposing of trash, deep cleaning carpets, windows, floors, corridors, upholstery, drapes, performing special projects as assigned, and responding to guest room requests. Job Description

• Accepts deliveries and works with Linen Supply Clerk to inventory all supplies and linen.
• Distributes clean bath and bed linen from laundry to linen closets.
• Delivers guest items including amenities and rollaway.
• Picks up and returns to linen closets any previously used guest request items found in guest rooms.
• Removes linens, towels, and trash from guest rooms.
• Collects soiled linen from vacant/dirty guest rooms and transports to laundry room.
• Deep cleans carpet, windows, floors, corridors, upholstery, and drapes.
• Ensures windows and doorways are free of fingerprints and smudges.
• Ensures that furniture and hard surfaces are clean and organized, and floors are free of debris.
• Notifies supervisor of carpet stains that cannot be removed and equipment malfunctions.
• Attends brief staff meeting for update on ongoing hotel activities and promotions.
• Participates in company's safety program and may instruct others in the proper and safe practices.
• Responds to requests and resolves internal and external guests' complaints in a timely manner or refers to the appropriate management team.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Adheres to all company and department policies, procedures, and standard operating guidelines
• Performs other duties as assigned.
• Does not provide supervision to other team members.
• High school diploma or general education degree (GED) preferred.
• Must be able to be certified in blood borne pathogens/bio-hazardous material clean up (training will be provided).
• Three or more months of related experience and/or training.
• Must be age 18 years of age or older.
• Familiar with housekeeping, including sanitation, laundry operation, and guest service.
• Knowledge of how to use and maintain cleaning equipment.
• Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude.
• Ability to effectively communicate with guests and team members verbally or in written form.
• Ability to multitask and work well under stress.
• Must be a self-starter, value teamwork, and able to adjust to change.
• Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates.

Hiring Preference The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring. 85% of our Management Team have been promoted from within On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas 40% of our Team Members have worked for us for more than 5 years and 23% for more than 10 years San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience. Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game —24 hours a day! Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities. A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California's largest outdoor ice rink. The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel! Retirement 401(k) with company match Medical, Dental, Vision Benefits with employer contribution Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!) Accident, Critical Illness & Disability Insurance Available Employee Assistance Program Bonus Eligibility for all Team Members $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment) Unlimited Chiropractor Benefit with $10 co-pay Gym Membership Reimbursement Viejas Pit Stop Fuel Discount And, much more!

• Benefits vary for PT and FT employment