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EH
Excel Hotel Group
Houseperson
Career Insights for Maid / Housekeeping Staff
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Based on California data
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What they do
A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
$39,528 / year median in California
+3% projected growth
Job Description
Houseperson Excel Hotel Group - 2.8 Chula Vista, CA Job Details Full-time 19 hours ago Benefits Health insurance Dental insurance Paid time off 401(k) matching Employee discount Qualifications Hotel policy compliance Laundry services Removing debris Hotel room supply stocking In-person customer service Hotel and accommodations guest special request handling Outdoor debris cleaning Radio communication systems Hotel public area cleaning Stock organizing 1 year Hotel room trash removal Entry level Hotel housekeeping Full Job Description Job Summary The Housekeeping Houseperson (day or night shift) is responsible for cleaning and maintaining various public areas inside the hotel and outside of the hotel, delivering amenities and requested items to guests, cleaning guest rooms when specially requested by guests, helping with laundry, monitoring indoor corridors of hotel, monitoring outside premises, and to verbally warn guests if there are any complaints (ie: noise complaints, etc). Responsibilities Approaches all encounters with guests and employees in a friendly, service-oriented manner. Complies with company, hotel, and brand standards which encourage a safe and efficient hotel operation. Completes all stocking and organizational duties, including but not limited to, stocking guest supplies, cleaning supplies, and linen for housekeeping cart set-up. Carries a communication device (pager, radio, etc.) and responds to all calls. Delivers guest requests i.e. extra towels, amenities, etc. to guests in guest rooms. Removes any trash and/or debris from corridors, public areas, parking lot, pool area, etc. Keeps all rooms, closets, hallways, and public areas and clean, neat and vacuumed; including pool area and public restrooms. Qualifications 1-2 years related work experience Ability to stand and walk for 8 hours in a day. Ability to lift push pull up to 50lbs, Must be able to follow verbal directions, and complete assigned tasks on schedule.