Location:

Healdsburg, California Assignment Length:

Approximately 2 months

Compensation:

$1,500-$2,500 per week, based on experience and demonstrated skill set

Opportunity:

Potential transition into a permanent leadership position Position Overview We are seeking an accomplished and highly engaged Housekeeping Task Force Leader to support the housekeeping operation of a beautiful luxury resort in Healdsburg, California. This approximately two-month assignment requires a polished, hands-on hospitality professional who can quickly assess the operation, strengthen daily execution, support and engage the team, and ensure that the resort consistently delivers an exceptional level of cleanliness, presentation, and personalized service. The ideal candidate is highly articulate, exceptionally detail-oriented, and visible throughout the operation. This individual must understand that outstanding housekeeping leadership extends beyond the physical condition of the resort- it also requires genuine connection with guests, thoughtful engagement with employees, and close collaboration with leaders across the property. For the right candidate, this task force assignment may transition into a permanent leadership opportunity. Key Responsibilities Provide confident, hands-on leadership for the resort's daily housekeeping operation, including guest rooms, public areas, and back-of-house spaces. Quickly evaluate current processes, staffing deployment, service standards, and operational priorities. Maintain a highly visible presence throughout the resort and conduct frequent, detailed inspections to ensure cleanliness, presentation, and maintenance expectations are consistently achieved. Lead with a strong sense of ownership, urgency, organization, and follow-through. Engage thoughtfully with guests, recognize service opportunities, and respond to concerns with professionalism, empathy, and appropriate urgency. Build trust and credibility with housekeeping employees through clear communication, active listening, consistent expectations, recognition, coaching, and respectful accountability. Create an environment in which employees feel supported, informed, valued, and motivated to deliver their best work. Work closely with Front Office, Engineering, Laundry, Human Resources, and other operating departments to strengthen communication and provide a seamless guest experience. Evaluate departmental structure, schedules, staffing levels, productivity, and assignment practices to support both service quality and operational efficiency. Coach and develop housekeeping leaders, supervisors, room attendants, housepersons, and other departmental employees. Identify training needs and reinforce luxury-service behaviors, technical standards, safety practices, and proper use of equipment and cleaning products. Monitor guest and cleaning supplies, equipment condition, inventory levels, and departmental consumption. Support effective labor and expense management while protecting the resort's service and quality standards. Review available operational data, guest feedback, inspection findings, and employee observations to identify patterns and establish clear improvement priorities. Introduce practical systems, accountability measures, and sustainable operating routines that can continue beyond the task force assignment. Provide clear updates to resort leadership regarding progress, immediate risks, staffing needs, and recommended next steps. Support longer-term departmental planning, special projects, and continuous improvement initiatives as needed. Leadership Profile We are particularly interested in a leader who: Communicates with clarity, confidence, diplomacy, and professionalism. Possesses an exceptional eye for detail and can identify subtle deficiencies that affect the luxury guest experience. Is equally comfortable engaging with guests, coaching employees, collaborating with peers, and presenting recommendations to senior leadership. Leads from within the operation and is willing to step in wherever support is needed. Balances high expectations with empathy, fairness, and genuine care for employees. Can enter an established operation, listen carefully, earn trust, and create meaningful progress within a limited timeframe. Remains composed and solutions-focused in a fast-moving resort environment. Understands how employee engagement, operational consistency, and guest satisfaction directly influence one another. Demonstrates discretion, sound judgment, personal accountability, and the ability to handle sensitive employee and guest matters appropriately. Qualifications or resort environment strongly preferred. Previous experience as a Director of Housekeeping, Executive Housekeeper, Assistant Director of Housekeeping, or comparable senior housekeeping leader preferred. Task force, opening, transition, turnaround, or operational improvement experience is highly desirable. Strong knowledge of luxury housekeeping operations, inspections, labor planning, productivity, inventory management, departmental expenses, and quality-control practices. Demonstrated success leading, coaching, and developing diverse housekeeping teams. Strong guest-recovery and employee-relations skills. Excellent verbal and written communication abilities. Ability to interpret operational reports, establish priorities, and communicate findings effectively. Working knowledge of Microsoft Office; -management system is preferred. High school diploma or equivalent required; hospitality or business-related degree preferred. Must be available to work onsite in Healdsburg, California for the duration of the assignment, including a flexible schedule based on resort needs. Physical Requirements This is an operationally active leadership assignment. The selected candidate must be able to spend extended periods walking and standing throughout the resort, navigate multiple areas and floors, bend and reach as necessary during inspections, and safely lift or move approximately 15-40 pounds when required. Why This Opportunity This assignment offers an experienced housekeeping professional the opportunity to make an immediate and meaningful impact at a beautiful luxury resort. The selected leader will help strengthen service consistency, elevate employee engagement, enhance the guest experience, and establish sustainable operating practices. Candidates who demonstrate strong leadership, cultural alignment, and measurable results may be considered for transition into a permanent role. To Apply Please submit your résumé along with a brief introduction addressing: Your luxury Your experience improving guest satisfaction and employee engagement Any previous task force, opening, transition, or operational improvement assignments Your availability to begin and work onsite in Healdsburg, California Your interest in potentially transitioning into a permanent position We are an equal opportunity employer and consider qualified applicants without regard to any legally protected characteristic. Reasonable accommodations are available throughout the application and selection process. Join us as a Housekeeping Task Force Leader - Luxury Resort and be part of an energetic team committed to delivering exceptional guest experiences through meticulous cleanliness, safety compliance, and outstanding leadership!

Pay:

$1,500.00 - $2,500.00 per week

Language:

Spanish (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

In person