Housekeeping Lead/ Quality Control U&S Hospitality, LLC Sacramento, CA Job Details Full-time From $19 an hour 2 hours ago Benefits Flexible schedule Qualifications Computer operation Spanish Managing cleaning or sanitation teams Staff supervision Hotel housekeeping management Computer literacy Employee relationship building English High school diploma or GED Team management Leading team collaboration initiatives Cleaning Computer skills Hotel staff training Productivity software General management Mobile devices Full Job Description Full Job Description

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MUST HAVE HOUSEKEEPING LEAD EXPERIENCE AND SPANISH SPEAKING

•The Housekeeping Lead/Quality Control ensures our guest accommodation and all areas front and back of the house are maintained in a spotless condition at all times. They assume a very "hands-on" management of the day-to-day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules and working closely with the Front Office to ensure that guest accommodations are ready in a timely manner to hotel standards.

Job Responsibilities:

Manages a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. Cleans the rooms thoroughly providing an excellent example for the team Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant's daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings the employee back to the room and coaches the employee on how to correct the deficiency. Coordinates work orders in assigned section. Follow up to be sure work is completed. Releases checkout rooms to be sold. Checks cleanliness of guest corridors, stairwells, elevators, and linen Closets. Works harmoniously and professionally with co-workers and supervisors. Responsible for supervising the entire housekeeping and laundry staff to ensure superior hotel cleanliness. Supervise housekeeping staff to make certain they are completing all duties appropriately and in a timely manner. Reinforce all hotel policies and procedures to staff. Monitor breaks and lunch periods of housekeeping staff. Coordinate employee scheduling with Hotel Manager. Ensure all new housekeeping staff are trained properly. Report daily activities to the management. Complete and distribute maintenance requests. Maintain lost and found inventory and control. Maintain adequate inventory of needed supplies. Coordinate monthly linen inventory. Inspect all vacant rooms daily to assure vacancy and cleanliness. Inspect all cleaned rooms daily to make sure they are rentable. Assist in cleaning guest rooms if necessary. The average cleaning time of a guest room must not exceed 30 minutes. Provide friendly guest service, smile and greet all guests within 10ft. Knowledgeable of all current emergency policies and procedures. Perform any other duties as assigned.

Requirements:

The person we seek will be a passionate and motivated leader, with excellent personal presentation and interpersonal skills. A demonstrated ability to lead a multicultural team is essential, as is solid business acumen and a passion for service. Strong training and supervisory skills are essential in this role. Good written and spoken English skills are essential, as is computer proficiency with MS Excel and Word. Applicants are preferred to have two years of experience in a supervisory role in the Rooms division. Guest Satisfaction Announce presence and enter guest rooms in accordance with standards and procedures. Smile, acknowledge and greet guests in rooms and/or in passing in hallways and other public areas. Respond to guest's request for additional supplies such as extra towels, iron board, etc. Teamwork Be available to work a flexible schedule. Assist employees in other departments with various assignments, such as assisting with breakfast and laundry. Safety and Security Perform duties in accordance with Safety and Security Policies and Procedures. Perform duties in accordance with OSHA, HAZCOM and Blood Borne Pathogens regulations and other applicable state and local regulations. Report and store lost-and-found items in accordance with hotel procedures.

EDUCATION/EXPERIENCE

Minimum Experience:

Housekeeping experience preferred General knowledge of cleaning chemicals and safety is preferred.

Minimum Skill Requirements:

Ability to understand and comprehend English preferred. Ability to operate company-issued hand-held electronic devices such as tablets as required for business purposes. Organizational skills. Attention to detail. Ability to follow written directions. Ability to pass pre-employment screening (background check and drug testing)

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS

Prolonged periods of standing, carrying and walking. Firm and simple grasping is required for all aspects of this position. Climbs stairs 20% of the time. Bending and/or stooping up to 60% of the time while performing essential tasks. Being on knees up to 40% of the day cleaning floors, under sink & commode and under beds. Pushing and pulling for approximately 60% of the time. Lift 25 - 30 pounds and occasionally lifts up to 50 pounds with assistance. Twisting torso for approximately 75% of the time. Reaching above shoulder level, less than 5% of the time. Squatting is required 5% of the time. May experience exposure to animal dander, hair and other by-products. Capable of working in a fast paced environment. Must respond to multiple task interruptions in order to provide service to internal and external customers

COVID-19 PRECAUTIONS

Personal protective equipment provided or required Plastic shield at work stations Temperature screenings Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place

Job Type:

Full-time Pay:

From $19.00 per hour

Education:

High school or equivalent (Preferred)

Experience:

Cleaning:

2 years (Preferred)

Supervising:

2 years (Preferred)

Hotel:

2 years (Preferred)

Work Location:

In person