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Grace Manor Hunters Creek

Housekeeper

Career Insights for Maid / Housekeeping Staff

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What they do

A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.

$31,236 / year median in Florida

+7% projected growth

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Job Description

The Assisted Living Housekeeper is responsible for maintaining a clean, safe, sanitary, and welcoming environment for residents, families, guests, and staff. This position performs routine cleaning and disinfecting throughout the assisted living community, including resident apartments, common areas, restrooms, offices, hallways, and other assigned areas. The Housekeeper is expected to treat all residents with dignity, respect, kindness, and professionalism while providing excellent customer service. Essential Duties and Responsibilities Clean and disinfect resident apartments and assigned areas according to the community's housekeeping schedule. Clean bathrooms, bedrooms, kitchens, floors, windows, furniture, fixtures, and other surfaces as assigned. Vacuum, sweep, mop, dust, and sanitize floors and surfaces. Empty trash and replace liners throughout assigned areas. Clean and maintain common areas, hallways, lounges, dining areas, activity spaces, and public restrooms. Follow proper infection-control, sanitation, and chemical-handling procedures. Use cleaning products and equipment safely and according to manufacturer instructions. Maintain housekeeping carts, closets, equipment, and supplies in an organized and sanitary manner. Report maintenance concerns, safety hazards, spills, damaged equipment, pest concerns, or unusual conditions to the appropriate supervisor. Assist with deep cleaning and special cleaning projects as assigned. Follow established schedules and complete assigned duties within the required timeframe. Respect resident belongings and maintain resident privacy and confidentiality. Knock and announce yourself before entering resident apartments and respect residents' personal space. Communicate respectfully with residents, families, visitors, and coworkers. Follow all community policies, procedures, safety requirements, and applicable assisted living regulations. Attend required meetings and training. Assist with emergency preparedness, fire drills, and other community safety procedures as directed. Maintain a professional appearance and wear the required uniform and appropriate footwear. Perform other duties as assigned by management. Resident Care & Customer Service Expectations Although this is a housekeeping position, the Housekeeper is an important part of the resident care team.
Employees are expected to:
Treat every resident with dignity, compassion, and respect. Report changes in a resident's condition, behavior, safety, or environment to the appropriate supervisor. Never ignore a resident who appears to need assistance or is in distress. Immediately report suspected abuse, neglect, exploitation, or unsafe conditions according to community policy. Protect resident confidentiality and privacy at all times. Maintain a positive, helpful, and professional attitude. Safety & Infection Control Follow OSHA, infection-control, and community safety procedures. Properly use gloves and other required personal protective equipment. Follow proper procedures for blood, bodily fluids, and other potentially infectious materials. Never mix cleaning chemicals unless specifically instructed and approved. Keep chemicals secured and out of residents' reach. Place appropriate warning signs when floors are wet. Immediately clean or report spills and other hazards to prevent falls. Properly operate housekeeping equipment and report malfunctioning equipment. Qualifications Previous housekeeping, environmental services, hotel, healthcare, or assisted living experience preferred. Ability to work independently and as part of a team. Ability to follow written and verbal instructions. Strong attention to detail and cleanliness. Good communication and customer service skills. Dependable, punctual, and professional. Ability to interact respectfully with older adults. Ability to maintain confidentiality. Must be able to safely perform the physical requirements of the position. Physical Requirements The Housekeeper must be able to: Stand and walk for extended periods. Bend, stoop, kneel, reach, and squat. Push and pull cleaning carts and equipment. Lift and carry cleaning supplies and equipment. Safely perform repetitive cleaning activities. Respond appropriately to emergencies. Perform duties with or without reasonable accommodation. Work Environment The Housekeeper works throughout an assisted living community and may be exposed to cleaning chemicals, dust, bodily fluids, infectious materials, odors, and other environmental conditions associated with healthcare and residential settings. Employee Expectations All employees are expected to demonstrate: Dependability Accountability Teamwork Respect Compassion Professionalism Attention to
Detail Resident-Focused Service Pay:
$14.00 - $16.00 per hour
Benefits:
Opportunities for advancement Paid training
Experience:
housekeeping: 1 year (Preferred) Ability to
Commute:
Plant City, FL 33563 (Preferred)
Work Location:
In person