Housekeeper Job Description Hotel housekeeping ensures guest rooms, public areas, and back-of-house spaces are clean, safe, and hygienic, typically involving daily, high-speed cleaning of 12-16 rooms per shift. Key duties include making beds, cleaning bathrooms, vacuuming, replenishing amenities (towels, toiletries), and reporting maintenance issues.

Primary Responsibilities and Duties:

Guest Room Cleaning :

Stripping used linens, making beds with fresh linens, cleaning and disinfecting bathrooms, dusting furniture, vacuuming floors, and emptying trash.

Amenity Replenishment :

Restocking items such as soap, shampoo, coffee, towels, and toilet paper, as well as cleaning/replacing glassware and amenities.

Public Areas & Hygiene :

Cleaning and maintaining corridors, elevators, lobbies, gym areas, and public restrooms, with a focus on sanitizing high-touch surfaces.

Maintenance Reporting :

Identifying and reporting broken light bulbs, broken appliances, or damaged fixtures to the maintenance department.

Safety and Confidentiality :

Adhering to cleaning safety standards, handling cleaning chemicals properly, and respecting guest privacy/do not disturb signs.

Inventory Management :

Organizing, cleaning, and restocking housekeeping carts.

Core Competencies and Skills:

Physical Stamina:

Ability to stand, walk, lift, and perform repetitive physical tasks throughout a full shift. Attention to

Detail:

Ensuring high cleaning standards to meet brand requirements.

Time Management:

Turning over rooms quickly, particularly during checkout hours.

Schedule Flexibility:

Ability to work early mornings, weekends, and holidays.