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Hilton Chicago Oak Brook Hills Resort & Conference Center

Guest Room Attendant- Full Time

Career Insights for Maid / Housekeeping Staff

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Based on Illinois data

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What they do

A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.

$31,162 / year median in Illinois

+6% projected growth

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Job Description

We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests. Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will address clients' queries and make sure our rooms are fully-stocked, clean and inviting at all times. If you're interesting in kickstarting your career in the hotel industry, we'd like to meet you. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us. Responsibilities Change bed linen and make beds Replace used towels Sweep and mop floors Vacuum carpets Dust furniture Replenish bath care products (e.g. soap and shampoo) Restock beverages and food items in the mini-bar Clean public areas, like corridors Report any technical issues and maintenance needs Address guests' queries (e.g. on additional services) Help guests retrieve lost items Ensure all assigned rooms are clean and tidy by the end of the shift Follow hotel security guidelines Skills Work experience as a Room Attendant or Maid Experience with industrial cleaning equipment and products Good physical health and stamina Flexibility to work in shifts Ability to work with little or no supervision while meeting high-performance standards Excellent organization skills Ability to follow instructions High school diploma is a plus
Pay:
$18.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Housekeeping:
1 year (Required)
Work Location:
In person