Housekeeping Houseperson Sheraton Baltimore North - 3.9 Towson, MD Job Details $15 an hour 21 hours ago Qualifications In-person customer service Hotel housekeeping Full Job Description We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!

Compensation:

$15 hourly

Responsibilities:

Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities

Qualifications:

High school diploma, GED, or equivalent Proven customer service experience with a strong guest-focused mentality Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field Solid work ethic and excellent organizational, time management, and communication skills Strong knowledge of cleaning techniques and products About Company The newly renovated Sheraton Baltimore North Hotel sits in the heart of Towson's bustling business district, offering unmatched convenience to nearby corporate offices, universities, medical centers, and popular destinations such as Baltimore's Inner Harbor. Following a comprehensive and modern renovation, the hotel now features 282 fully renovated guest rooms designed with comfort and functionality in mind.