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Housekeeping Attendant
Job
Holiday Inn Express Houghton-Keweenaw
Houghton, MI (In Person)
$32,240 Salary, Part-Time
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Job Description
Job Summary A housekeeper's main responsibility is to provide clean, and comfortable guest rooms in line with Holiday Inn Express standards, while ensuring guest satisfaction by providing friendly and courteous service. Essential Functions 1. Assists all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction. 2. Thoroughly and correctly cleans and sets up guest rooms according to Holiday Inn Express operational policies and standards to ensure guest satisfaction. a. Removes soiled bed and bath linens and replaces with clean linens. b. Removes trash and debris from guest room. c. Cleans all surfaces in bathroom area. d. Dusts all surfaces. e. Replenishes promotional materials/literature. f. Replenishes room amenities. g. Vacuums room. h. Follows Extra Thoughtful Care procedures in stay-over rooms. i. Reports unusual circumstances to supervisor. j. Reports maintenance requests promptly. k. Turns in articles left in rooms, and registers them accordingly in Lost & Found Logbook. l. Must be available to work weekends, INCLDUING SUNDAYS!