A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
Room Attendant - Full time - We are seeking a reliable team member for our housekeeping department. The ideal candidate will also be cross-trained in laundry operations and assist with laundry duties as needed.
Schedule:
5 days per week Start time: 10:00 AM until duties are completed Typical schedule:
Monday-Friday:
10:00 AM - 4:00
PM Saturday-Sunday:
10:00 AM - 5:00
PM Principle Responsibilities & Position Purpose:
To maximize guest satisfaction by providing neat and clean guests rooms in accordance with standards of the hotel. Responsible for the usage and organization of supplies. Understands and implements the Pledge (Mission), Values and culture at all time Pre-Requisites (Requirements): 1+ years of experience in a branded, quality hotel preferred High School diploma or equivalent of same Must display professionalism and have characteristics of honesty and trustworthiness Must have excellent attendance and punctuality
Work Environment & Context:
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. Must be able to stand for eight hours, bend, stretch, and reach Long hours sometimes required. Work schedule varies and may include occasionally working on Holidays, weekends, and evenings Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
Required Knowledge, Skills, and Abilities:
Knowledgeable in: Proper procedures for handling of linens, terry and other supplies. Sanitation of supplies, guestrooms, public areas. Guestroom cleaning procedures Safety and security measures. Report or correct any hazardous conditions observed immediately.
Skills:
Maintain designated minutes per room. Maintain guest privacy. Follow cleaning procedures in the company systematic fashion. Assist with guest issues, being professional and maintaining a hospitable caring attitude.
Abilities:
Multi task, detail oriented, remain service centric Must be able to work alone. Comply to all standards. Communicate with guests and co-workers in a friendly and helpful professional manner. Work as a team member
Essential Functions:
1. Daily clean and return vacant dirty rooms to a vacant ready status and return occupied dirty rooms to an occupied clean status. 2. Maintain a clean and orderly housekeeping cart. 3. Report any discrepancies to the Housekeeping Department Supervisor. 4. Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling 5. Ensures quality and quantity of the contents of the linen closet by organizing and cleaning it 6. Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner 7. Ensures safety and maximum security 8. Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. associate lounge and locker room, public areas, stairwells, and back of the house area). 9. Respond to guest requests and inquiries immediately. 10. Have a thorough knowledge of emergency procedures. 11. Other duties as assigned, of which the associate is capable of performing. Benefits Paid Instantly Paid Time Off Team Member Room Discounts Time and Half for Select Holidays Referral Bonus Program Voluntary Benefits Accident Insurance Disability Insurance Life Insurance Cancer Insurance Dental Insurance Vision Insurance Property Specific Incentives Gift Cards Employee Lunches
