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CG
Compass Group
DIR, HOUSEKEEPING SVCS I
Career Insights for Maid / Housekeeping Staff
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Scorecard
Based on North Carolina data
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What they do
A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
$32,723 / year median in North Carolina
+7% projected growth
Job Description
ESFM Salary:
$75,000 - $85,000Pay Grade:
14Other Forms of Compensation:
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. Job Summary The GMP Manager will oversee contamination control and environmental cleaning compliance within ISO 8 and ISO 9 cleanrooms. Responsible for cleaning validation, GMP documentation, and comprehensive SOP reporting. Manage client relationships and ensure the delivery of high-quality clinical engineering services.Key Responsibilities:
- Develop a business plan.
- Controls overhead expenses.
- Responsible for the attainment of financial goals.
- Reviews and analysis of financial statements with leadership, weekly operating reports.
- Monitors future contract financial reviews and updates.
- Responsible for productivity and staffing that is appropriate to and divisional goals.
- Monitors period analysis and initiates action plans as necessary.
- Maintains and supports client satisfaction at a level that ensures account retention.
- Maintains an active stewardship program at multiple levels.
- Administers are required to conduct client/customer surveys (and other feedback instruments) and respond in a timely and effective manner.
- Promotes client awareness of program alternatives and the availability of corporate resources.
- Monitors and ensures compliance with the provisions of client contracts.
- Assists in customizing programs to meet account unique needs as required.
- Ensure accurate documentation compliance for cleanroom operations.
- Document contamination control workflows per GMP standards.
- Formulate technical actions plans to address non-conformances and deviations.
Preferred Qualifications:
- Bachelor's Degree or equivalent work experience required.
- Minimum five years GMP environment experience in clinical high customer/client relationships.
- Experience managing clinical engineering account.
- Budgeting, forecasting experience preferred.
- Ability to communicate effectively in written format and oral presentations.
- Ability to multitask and establish priorities.
- Ability to maintain organization in a changing environment.
- Exhibit initiative, responsibility, flexibility, and leadership.
- Possess a thorough knowledge of contract administration and office procedures.