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Hampton Inn by Hilton Manchester NH
Hotel Housekeeper
Career Insights for Maid / Housekeeping Staff
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Based on New Hampshire data
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What they do
A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
$37,623 / year median in New Hampshire
+3% projected growth
Job Description
Job Summary Join our dynamic hospitality team as a Hotel Housekeeper, where your dedication to cleanliness and customer satisfaction will shine! In this vital role, you will be responsible for maintaining the highest standards of cleanliness and sanitation throughout guest rooms, public areas, and back-of-house spaces. Your proactive approach will ensure a welcoming environment for all guests, contributing to their memorable stay. This position offers an exciting opportunity to be part of a vibrant team committed to excellence in hospitality service. Duties Perform thorough cleaning of guest rooms, including making beds, dusting, vacuuming, and sanitizing surfaces to ensure a pristine environment. Maintain cleanliness of public areas such as lobbies, hallways, restrooms, and recreational facilities by sweeping, mopping, and disinfecting surfaces regularly. Handle cleaning equipment and chemical agents safely and efficiently, adhering to safety data sheets (SDS) and proper chemical handling procedures. Manage laundry duties including washing, drying, folding, and organizing linens and towels to support hotel operations. Assist with inventory management by stocking cleaning supplies and reporting shortages or maintenance needs promptly. Follow hotel emergency procedures and safety protocols to ensure a secure environment for guests and staff at all times. Provide excellent customer service by responding courteously to guest requests or concerns related to housekeeping services. Requirements Proven experience in hotel housekeeping or janitorial roles with a strong understanding of industrial cleaning practices. Knowledge of floor care techniques including floor cleaning, stripping, waxing, and polishing using appropriate equipment. Ability to handle chemical agents safely while performing sanitation tasks; familiarity with SDS guidelines is essential. Physical capability for manual handling tasks such as heavy lifting (e.g., furniture or linens), bending, reaching, and prolonged standing or walking. Exceptional customer service skills with a friendly attitude that enhances guest satisfaction. Experience with hotel housekeeping management systems or custodial management is preferred but not required. Familiarity with hotel emergency procedures and safety protocols to maintain a secure environment. Embark on your hospitality journey with us! We value energetic individuals who are passionate about creating clean, safe, and welcoming spaces for our guests. If you thrive in a fast-paced environment and take pride in your work, we invite you to become part of our dedicated housekeeping team—where every detail counts!