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Resorts Casino Hotel

HOUSEKEEPING CLERK UNION

Career Insights for Maid / Housekeeping Staff

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Scorecard

Based on New Jersey data

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What they do

A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.

$36,892 / year median in New Jersey

+2% projected growth

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Job Description

Responsibilities Responsible for controlling issue and receipt of pass keys. Operates computer to maintain room inventory. Answers department phones, assisting callers where appropriate. Processes maintenance work requests. Promotes positive public relations. Performs other duties as assigned. Qualifications High school diploma or equivalent. Prior room attendant experience preferable. Good clerical and office skills. Essential Functions

•All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.

ESSENTIAL PHYSICAL FUNCTIONS

(O) Standing (O) Walking (C) Sitting (O) Kneeling (N) Running (O)

Lifting Max Weight:

20 lbs (O)

Pushing Max Weight:

20 lbs (O)

Pulling Max Weight:

20 lbs (O)

Carrying Max Weight:

20 lbs (O) Bending (O) Stooping (O) Climbing Stairs (N)

Climbing Ladders Max Height:

N/A (N) Working at a

Height Level Above The Floor Max Height:

N/A (C) Finger Dexterity (C) Full Use of Both Hands (O) Crawling (O) Balancing (N) Throwing (O) Twisting (O)

Reaching Max Height:

5 ft (N) Driving (O) Working On or With Moving Machinery (C) Working at Rapid Work Speed (O) Working in Isolation (C) Working Around People (C) Hearing Conversation (C) Hearing High Acuity (C) Speaking Clearly (C) Seeing Near (F) Seeing Far (O) Seeing - Depth Perception (O) Seeing - Color Vision

ESSENTIAL MENTAL FUNCTIONS

(C) Writing English (C) Reading English (C) Speaking English (C) Working under Pressure/Stress (C) Speaking With Guests/Customers (C) Speaking With Employees (F) Working with Basic Math Skills (F) Making Decisions Based On Facts (F) Making Decisions Based On Data (F) Making Decisions Based On Personal Judgment (F) Making Accurate Measurements According To Set Standards (O) Planning and/or Supervising the Activities Others

ESSENTIAL INTERACTIVE FUNCTIONS

(F) Working under Close Supervision (F) Working under Minimal Supervision (C) Working and Interacting With Management in a Professional and Courteous Manner (C) Working and Interacting With Co-Workers in a Professional and Courteous Manner (C) Working and Interacting With Guests in a Professional and Courteous Manner

ESSENTIAL ENVIRONMENT FUNCTIONS

(C) Working Inside (N) Working Outside (C) Working in a Fast Paced Environment (O)

Exposed To Chemicals Describe:

Laundry Detergent, Bleach (O)

Exposed To Dust, Fumes, Gases, Describe:

Dust (O) Exposed To Smoke (O) Exposed To Excessive Noise (O) Working in Dimly Lit Areas (O) Working in Sudden Marked Changes of Temperature and Humidity Key Not Applicable (N) Occasional (O) Under 2 hours Frequent (F) 2 hours to 5 hours Constant (C) more than 5 hours