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SH
Southern Hospitality
Housekeeper, Maid
Career Insights for Maid / Housekeeping Staff
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Scorecard
Based on South Carolina data
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What they do
A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
$31,781 / year median in South Carolina
+7% projected growth
Job Description
- Load cart with supplies such as linens and move it to the required area
- Enter guest rooms by adhering to proper procedures and ensure they are vacant
- Replace used amenities in guest rooms
- Provide clean linens and terry for dirty ones
- Fold terry, make beds, and ensure bathrooms are clean
- Take away, room service items, dirty linen, and trash
- Perform check on all room appliances to ensure they are in good working condition
- Adjust furniture, desk items, and appliances when necessary
- Dust furnishings and walls and remove marks from them
- Carry out floor care duties in hallway and guest rooms, and vacuum carpets
- Adhere to all safety, security, and company procedures and policies
- Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor
- Successfully complete training and certification programs in safety
- Keep uniform clean and make sure to appear professional always
- Keep proprietary information confidential
- Ensure company standards are followed in welcoming and acknowledging all guests
- Expect service needs of guests and provide them even before called upon to do so
- Genuinely appreciate and thank guests for their visit
- Apply professional language in communicating with guests and other people
- Provide support to team to achieve common goals