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FI
Fairfield Inn by Marriott Roanoke Hollins/I-81
Room Attendant/Housekeeping
Career Insights for Maid / Housekeeping Staff
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Based on Virginia data
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What they do
A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
$34,142 / year median in Virginia
+2% projected growth
Job Description
•This position includes 2 days per week as the Laundry Attendant•Hotel housekeepers perform various functions to keep hotel rooms and its environment clean, attractive, and comfortable to guests. Job Duties Answer immediately to request from guests, as well as from other departments Load cart with supplies such as linens and move it to the required area Enter guest rooms by adhering to proper procedures and ensure they are vacant Replace used amenities in guest rooms Provide clean linens and terry for dirty ones Fold terry, make beds, and ensure bathrooms are clean Take away, room service items, dirty linen, and trash Perform check on all room appliances to ensure they are in good working condition Adjust furniture, desk items, and appliances when necessary Dust furnishings and walls and remove marks from them Carry out floor care duties in hallway and guest rooms, and vacuum carpets Adhere to all safety, security, and company procedures and policies Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor Successfully complete training and certification programs in safety Ensure flammable materials are properly stored Keep uniform clean and make sure to appear professional always Keep proprietary information confidential Ensure company standards are followed in welcoming and acknowledging all guests Expect service needs of guests and provide them even before called upon to do so Provide assistance to guests with disabilities Genuinely appreciate and thank guests for their visit Apply professional language in communicating with guests and other people Provide support to team to achieve common goals Maintain quality standards and expectations Without assistance, carry, place, move, or lift objects weighing up to 25 pounds; with assistance for items beyond 25 pounds. Qualifications Strong ability to pull and push work-related equipment, such as a loaded housekeeping cart over uneven and sloping surfaces Ability to bend, twist, stoop, and pull Ability to sit, stand, walk, or kneel for a long period of time Ability to manipulate, turn, and grasp objects of different sizes and weights Strong hand-eye coordination and motor skills Strong ability to follow verbal instructions Strong knowledge of cleaning supplies and procedures Ability to work independently without direct supervision Possess high school diploma or its equivalent educational level Previous hotel housekeeping experience a plus