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FI
Fairfield Inn Richmond Airport
Hotel Housekeeper
Career Insights for Maid / Housekeeping Staff
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Based on Virginia data
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What they do
A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
$34,142 / year median in Virginia
+2% projected growth
Job Description
Overview Join our dynamic hospitality team as a Hotel Housekeeper, where your dedication to cleanliness and customer satisfaction will create welcoming, pristine environments for our guests. This energetic role offers the opportunity to contribute to a positive guest experience by maintaining high standards of sanitation, floor care, and overall room presentation. As a vital member of our hotel operations, you will ensure that every space reflects our commitment to excellence and hospitality. Responsibilities Perform thorough cleaning of guest rooms, bathrooms, hallways, and public areas using appropriate cleaning techniques and equipment. Handle various chemical agents safely, following safety data sheets (SDS) and hotel protocols to ensure proper sanitation and safety. Conduct floor cleaning tasks including vacuuming, mopping, and polishing to maintain impeccable floor care standards. Operate cleaning equipment such as vacuums, buffers, and steam cleaners efficiently and safely. Manage heavy lifting tasks involved in moving furniture, linens, or supplies while adhering to manual handling safety procedures. Follow hotel emergency procedures promptly in case of incidents or safety concerns. Maintain cleanliness standards by inspecting work areas regularly and reporting any maintenance or safety issues promptly. Provide excellent customer service by responding courteously to guest requests and ensuring their comfort during their stay. Adhere to hotel housekeeping management policies to ensure consistent quality and efficiency across all cleaning tasks. Qualifications Proven janitorial or custodial experience with a focus on industrial or hotel cleaning environments. Knowledge of floor cleaning techniques, sanitation practices, and chemical handling protocols. Ability to operate cleaning equipment safely and effectively. Physical strength for manual handling tasks including heavy lifting and prolonged standing or walking. Strong customer service skills with a positive attitude towards guest interactions. Familiarity with hotel housekeeping management systems is a plus. Understanding of hotel emergency procedures and safety data sheets (SDS). Previous hospitality or hotel experience is highly desirable. Join us in creating memorable stays for our guests through your dedication to cleanliness and hospitality excellence!