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HS
Home2 Suites by Hilton
Assistant Housekeeping Lead
Career Insights for Maid / Housekeeping Staff
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Based on Wisconsin data
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What they do
A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
$31,778 / year median in Wisconsin
+2% projected growth
Job Description
SUMMARY Assists in supervising housekeeping personnel, cleans and inspects hotel guestrooms, bathrooms, corridors, lobbies and completes laundry by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.- Cleans guestrooms, bathrooms, corridors, lobbies and laundry as needed or assigned.
- Assigns work to housekeeping personnel when the Executive Housekeeper is absent.
- Assists in training/developing personnel in housekeeping duties, safety and KHC policies/procedures.
- Communicates regularly with Front Desk on status of room inventory and updates front desk system as necessary or allowed.
- Ensures guest satisfaction through quick attention to questions, concerns or problems.
- Communicates needs for room supplies, furniture/room renovation or replacements, room maintenance.
- Examines carpets, drapes and furniture for stains, damage, or wear. Assists in the planning of carpet shampooing, turning of mattresses and spring/fall extensive cleaning.
- Checks and counts linens and supplies.
- Record inspection results and notifies cleaning personnel of inadequacies.
- Assists Executive Housekeeper in the proper storage and security of all housekeeping room keys.
- Assists with guest lost and found items.