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CI
Comfort Inn by Choice Hotels
Housekeeper
Career Insights for Maid / Housekeeping Staff
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Based on West Virginia data
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What they do
A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
$31,363 / year median in West Virginia
+4% projected growth
Job Description
Hotel Room Attendant The Aikens Group and the Comfort Inn-Martinsburg are seeking an individual to become a part of an award-winning team. The chosen applicant will be awarded a full-time job with potential growth opportunities in the hotel industry. Room Attendants are responsible for the cleanliness of guest rooms, hallways, and public areas in the hotel.
Responsibilities include:
servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies. This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form, and the ability to bend, lift, and be standing or walking all day. The responsibilities and expectations of aRoom Attendant:
- Vacuuming and sweeping carpets and floors
- Mopping floors as needed
- Dusting, brushing, polishing, and vacuuming furniture
- Dusting and cleaning room decorations, appliances, and structural surfaces (eg. Wall fixtures, window sills, vents, etc.)
- Changing linen and making beds
- Cleaning showers, tubs, sinks, and bathroom items
- Removing used guest amenities and trash
- Replenishing guest amenities and supplies
- Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance
- Check for damaged linens
- Reporting lost and found articles, maintenance problems, or special room problems to a supervisor
- Maintaining storage rooms and stocking carts
- Emptying linen from housekeeping cart into laundry cart
- Recording room status on work assignment sheets
- Providing information to guest about hotel services, facility and other amenities
- Providing information to guest about local attractions/services
- Providing rooms for guest arrival and responding to special guest requests, such as delivering newspapers or cleaning a spill
- Listening and responding to guest requests or complaints
- Performing special projects designated by management
Qualifications Include:
- Great customer service and friendly personality
- The ability to work weekends and holidays
- Must have the ability to lift, bend, and move equipment
- Must be able to be on one's feet for an extended period of time
- Must be self-motivated with the ability to multi-task
- Willingness to follow safety guidelines at all times Join our family and reap great benefits of being a team member! Competitive Pay and Benefits
- Competitive pay based on experience
- Direct Deposit
- Annual cost of living adjustments.
- Incentive Programs for Superior Performance
- Employment Referral Incentives
- Employee Discounts at Hilton, Marriott and Choice and Aikens Group Hotels
- Holiday pay
- Vacation pay
- Bereavement pay
- Flexible schedules
- Insurance - Health, Dental, Vision, MD Live
- 401K
- Discounts at Health and Wellness clubs
- Christmas Bonus Top of the line training and advancement opportunities:
- Opportunities for advancement and pay increases through a tiered pay program. The more you learn the more you earn. Our Tiered pay program allows you to cross train in different departments and earn an increase in your pay based on your knowledge, training completion, and desire to grow.
- Future Employment Growth Opportunities.
- Opportunity to be enrolled in a