Unclaimed Baggage Job Title:

Baggage Opener Department:

Operations Reports To:

Baggage Production Supervisor Primary Function Efficiently process inventory received from our partners by sorting, inspecting, and preparing merchandise for further handling, ensuring accuracy, quality, and timeliness. Key Responsibilities Sorting & Inspection Sort through bags and boxes, categorizing items into designated groups: Sporting goods, Tools Apparel, New/Clean, Dirty Electronics Purses/Wallets/Belts - New/Clean, Dirty Miscellaneous items Inspect products for damage and perform light cleaning before placing them in the appropriate bins. Clothing Processing Identify whether apparel needs to be hung, washed, or dry cleaned and place items accordingly in laundry buggies or carts. Maintain awareness of fashion trends and designer brands to improve sorting accuracy. Place two-piece garments in a garment bag before sending them to laundry processing. Inventory Management & Quality Control Maintain accurate load numbers on all products being processed. Ensure high-quality standards for all merchandise. Remove any personal identification from products before processing. Properly dispose of non-sellable items in designated areas. Restricted & Specialty Items Handling Place prescription medications, illegal substances, or unidentified powders in the designated drug bin. Immediately secure and report any found money in the designated lockboxes, informing the supervisor of significant finds. Processing & Performance Tracking Maintain separate processing times for each load and record them accurately on paperwork. Meet or exceed production goals as outlined by management:

Airlines:

100% Goal - 5 units per hour 80% Goal - 4 units per hour Record unit quantities in the Tally Sheet portion of the Receiving App, including the number of units process, the time spent processing units, and any other activities that temporarily take you away from your primary duties. Additional Responsibilities Assist team members and communicate effectively with supervisors and peers. Perform other tasks as assigned by management.

Qualifications & Requirements Education & Skills:

High School Diploma or equivalent. Basic math skills (ability to operate a calculator). Strong attention to detail and organizational skills.

Physical Requirements:

Ability to stand for extended periods. Light to moderate lifting required. Ability to perform repetitive motion tasks. Work Schedule 40 hours per week (Monday-Friday, 6:00 AM - 2:30 PM) with mandatory overtime as needed.

Mandatory workdays include:

Friday before Memorial Day Business day before Fourth of July Friday before Labor Day Winter Event Saturday before Thanksgiving One holiday per year is required on the Retail Sales Floor. EOE Revised March 10, 2026 adm