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Customer Service Representative, Passenger Service
Career Insights for Passenger Service Agent
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Scorecard
Based on Illinois data
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What they do
A Passenger Service Agent provides services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Performs duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
$33,572 / year median in Illinois
Job Description
Must be authorized to work in the United States Must have a valid Driver's License At least 2 years of experience in passenger service. Previous work experience as ramp agent or similar role (preferred) Professional presentation and excellent customer service skills Willing to work any hours/shifts/holidays/weekends and in inclement weather Excellent communication and interpersonal skills Proficiency in MS Office Understanding in diverse cultures