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Airport Passenger Service Agent - JFK - WestJet
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What they do
A Passenger Service Agent provides services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Performs duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
$37,325 / year median in New York
Job Description
Airport Passenger Service Agent - JFK - WestJet Unifi Aviation LLC $ 25.25 explore amazing destinations anywhere delta air lines flies through worldwide pass travel privileges. United States, York, Jamaica Terminal 4 (Show on map) Aug 04, 2026 Requirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Responsibilities Assists passengers with their baggage pick-up.
Assists passengers to resolve issues with their delayed, lost, or damaged items.
Utilizes computer software to track and catalog luggage.
Handles customer interaction with class in an efficient, effective, and professional manner.
Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Basic Qualifications Fluency in French would be an asset.
Must be a local (in-state) resident.
High School diploma or GED.
Valid State ID
Successfully pass pre-employment screening and background check. Must be at least 18 years of age.
Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Must complete ramp and SIDA training to obtain airport authority identification security.
Must be able to carry heavy items up and down jetway stairs.
Must be able to be alert to moving vehicles or aircraft and use radio equipment.
Flexible schedule allowing work during nights, weekends, and holidays.
Minimum of one (1) year supervisory experience. Benefits Explore amazing destinations anywhere Delta Air Lines flies through worldwide pass travel privileges. Comprehensive Medical / Dental / Vision / Telehealth 401(k) Retirement Plan Have early access to your pay and enjoy competitive interest rates when you purchase white goods through our preferred vendor platforms. Paid Time Off
" Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."