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Passenger Service Agent
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Based on New York data
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What they do
A Passenger Service Agent provides services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Performs duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
$37,325 / year median in New York
Job Description
Proactively welcome customers in the airport and immigration area and offer assistance. Seek out customers who may need additional assistance (large parties, customers with several bags, disabled customers, non-English speakers, etc.) and engage them in conversation to proactively assist and direct them to appropriate areas for service. Meet and greet customers in the airport ticket counter area to assist as requested or required. Serve customers in a caring, efficient, and diplomatic manner. Stand for several hours at a time. Must be able to read airline boarding pass Always be professional in appearance and manners to passengers and any other person in the airport. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.