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Cleveland City Schools

Cleveland City Schools Bus Monitor

Career Insights for Passenger Service Agent

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What they do

A Passenger Service Agent provides services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Performs duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

$32,807 / year median in Tennessee

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Job Description

TITLE BUS MONITOR QUALIFICATIONS
High School diploma or other qualification as deemed appropriate by the Director of Schools Meets health and physical requirements
REPORTS TO
Director of Operations
JOB GOAL
To monitor and assist the driver on the school bus in a positive manner.
ESSENTIAL FUNCTIONS
Manages students during transportation services, referring behavior problems according to established guidelines Communicates effectively with students and staff in a positive and professional manner Circulates as needed to assist students who need assistance on buses Follows instructions and completes tasks efficiently and at a sufficient pace Assists with the cleanliness of the bus Dismisses the bus in an orderly manner at the scheduled locations Encourages good bus behavior Performs other duties as assigned by the Director of Operations
PHYSICAL DEMANDS
This job may require lifting of objects that exceed 25 lbs. with frequent lifting and/or carrying of objects weighing up to ten lbs. Other physical demands that may be required are as follows: Pushing and/or pulling Climbing Stooping and/or kneeling Reaching Talking Hearing Seeing
TEMPERAMENT
(Personal traits) Adaptability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure Adaptability to accept responsibility for the direction, control, or planning of an activity Adaptability to deal with people Adaptability to make generalizations, evaluations, or decisions based on sensory or judgmental criteria
CAPACITY AND ABILITY REQUIREMENTS
Specific capacities and abilities may be required of an individual in order to learn or perform adequately a task or job duty.
Intelligence :
Ability to understand instructions and underlying principles; ability to reason and make judgments
Verbal :
Ability to understand meanings of words and the ideas associated with them
Form Perception :
To make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of line
Motor Coordination :
Ability to coordinate the eyes and hands or fingers rapidly and accurately in making precise movements with speed
Color Discrimination:
Ability to perceive or recognize similarities or differences in color or in
Manual Dexterity :
Ability to move the hands and manipulate small objects with the fingers rapidly or accurately
WORK CONDITIONS
Normal working environment; may not always be a quiet place to work
GENERAL REQUIREMENTS
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be a complete list of responsibilities, duties and skills required of personnel so assigned.