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BALLY'S CORPORATION

Supervisor - Sportsbook

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Job Description

Responsibilities:
As a Shift Supervisor you will support operational excellence and strive to consistently exceed customer expectations Take the lead, with responsibilities that range from assisting customers to supporting the sports book team Inspire associates to have fun while delivering a great guest experience Work as a team player with a passion for continuous learning Provide recognition and constructive feedback throughout the shift as appropriate Establish a culture of excellent customer service Professionally and promptly, respond to all customer concerns or issues Efficiently resolve conflicts among associates and between customers and associates Enforce compliance with safety policies and regulations Communicate with upper management regarding operations and personnel Building sales and profits by promoting Guest satisfaction and managing restaurant operations Ensure compliance with all applicable federal, state, and local laws Other duties as assigned. As a Shift Supervisor/Cashier you will be required to use and navigate a POS terminal to assist in writing the customers requested bet ticket. Be able to explain and assist the customers in answering any betting related questions.
Environmental Working Conditions:
The work environment contains bright lights, loud noise, and stressful situations.
Target Salary:
Target Salary Range $18 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.