Under the general direction of the Parks Admin Project Manager, the Services Coordinator supports departmental operations through communications, social media, marketing, public engagement, and administrative assistance. This position develops and coordinates public awareness efforts, supports program outreach, assists with administrative tasks, and serves as a liaison for community groups and the Parks Board. Report directly to the Parks Admin Project Manager. Manage and maintain the department's web pages, calendars, newsletter, and social media platforms; ensure all digital content adheres to WCAG accessibility standards; coordinate with local news media for both in -kind and paid coverage. Provide media interviews as needed and maintain media training. Develop and compose various publications, including brochures, mail-outs, newspaper articles, and public service announcements. Coordinate a yearly Park and Recreation Month marketing and event campaign. Serve as the primary liaison between the Parks Department and Communications for public relations, marketing, and messaging needs. Prepare and present special reports as needed. Draft business plans and review business processes as needed. Serve as a coordinator and liaison for citizen groups involved in park-related programs and activities; oversee memorial programs. Oversee the department's special committees and related activities. Assist with cost analysis of programming, events, and other department projects. Provide and support promotion, education, and outreach efforts, including speaking and giving presentations to governmental agencies, civic groups, schools, churches, City Council, and other organizations. Assist with departmental budget support tasks, including research and reporting. Assist with department purchasing. Assist in answering customer questions and resolving concerns. Assist in managing the work order system and recreation software and provide reports as needed. Research and assist with or manage software implementation for the department. Provide administrative support to the department. Assist the Parks Board liaison and support Board -related activities, meetings, and communications. Assist with public meetings, special events, outreach initiatives, and idea generation for programs and projects. Serve as the department's Safety Liaison and Records Retention Liaison. Perform staff onboarding.

OTHER JOB FUNCTIONS

Assist with creating and maintaining an inventory of office equipment and supplies. Facilitate large events as needed. Assist with hiring processes as needed. Perform Park and median inspections. Perform other duties as assigned.

SKILLS, KNOWLEDGE AND ABILITIES

Ability to positively contribute to department culture. Ability to perform job duties with reasonable accommodation. Ability to manage or oversee multiple projects at any given time. Working conditions include primarily indoor work with occasional outdoor duties; some travel or overtime may be required.

Education and Experience:

Must have a bachelor's degree, or a relevant combination of education and experience may be considered. Must have one (1) year of administrative and/or customer service experience. Excellent written and verbal communication skills required. Ability to develop and compose various publications. Experience in communications, marketing, or public relations preferred. Proficiency in Microsoft Office required. Ability to effectively use financial, recreation, work -order, and other departmental software systems. Must possess a valid Texas Class "C" Driver's License with a clear driving record. It is the policy of the City to recruit, employ and to provide compensation, promotion, and other conditions of employment without regard to race, color, religion, sex, age, national origin, disability, genetic information or status as a Vietnam era or special disabled veteran, recently separated veteran, and other protected veteran. The City affirms that employment decisions shall be made only on the basis of a person's ability to perform the essential functions of the job. This position does require presence in the office to perform the essential functions of the job. The City shall continually review its employment practices and personnel procedures and take positive steps to assure that equality of employment opportunity in the City of Tyler, Texas is a fact as well as an ideal. The City of Tyler will accept two years of relevant experience in place of each year of college required in the job description. Four years of relevant experience will be considered in place of an Associate's Degree, and eight years of relevant experience will be considered in place of a Bachelor's Degree. Any experience required in the Minimum qualifications is in addition to years of experience substituted for a degree. The City of Tyler supports a policy of a drug and alcohol free workplace. All candidates are subject to pre-employment testing, which may include, but is not limited to, Drug and Alcohol Screenings, Work Fitness Evaluation, Criminal Background Check, and Consumer Report/Credit Check. No person under eighteen (18) years of age will be employed in any regular full-time position. Persons under eighteen (18) years of age may be employed in temporary or regular part-time positions, if they furnish the City with a minor's release (Form 2-2) and are approved by the City Manager. No person under eighteen (18) years of age will be employed in any position requiring the operation of a City motorized vehicle.