Reservation Agent (Boutique Airline) Makers Air Fort Lauderdale, FL Job Details Full-time $18 - $22 an hour 20 hours ago Benefits Free parking Paid training Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Life insurance Qualifications High school diploma or GED Full Job Description Build Your Career in Aviation Makers Air is growing! We're looking for an energetic, customer-focused Reservations Agent to join our Fort Lauderdale team. You'll be an important part of the passenger journey-from helping guests book their flights to welcoming them at the airport for their trip to the Bahamas. If you love working with people, thrive in a fast-paced environment, and want a role with additional earning and growth opportunities, we'd love to meet you. What You'll Do Assist customers with reservations, schedules, fares, baggage, and travel questions. Provide friendly, personalized service by phone, email, and in person. Create and update reservations, process payments, and manage itinerary changes. Welcome passengers and help ensure a smooth airport experience. Coordinate with pilots, freight, and operational teams. Assist with ticketing and baggage documentation. Escort passengers to aircraft on the tarmac as needed. What We're Looking For 2-4 years of customer service experience in hospitality, aviation, travel, tourism, or a related field preferred. Strong communication, customer service, and problem-solving skills. Excellent attention to detail and accuracy. Experience with reservation or booking systems strongly preferred. Knowledge of the Bahamas and Out Islands is a plus. Comfortable learning new systems and working in a fast-paced environment. High school diploma or equivalent required. Flexibility to work weekends and holidays. Why Join Makers Air? Hourly pay + monthly, quarterly & annual incentive opportunities Shift differential & pay-for-performance opportunities Medical, dental, vision & supplemental benefits
SIMPLE IRA
with up to a 3% company match Paid Time Off & Holiday Pay Opportunities to grow your career in aviation and travel Fun, collaborative and engaging team environment Full-time benefit eligibility begins after 60 days, subject to applicable plan terms. Ready for Your Next Destination? ✈ Bring your customer service skills to an exciting career in aviation. Apply today and grow with Makers Air!
401(k) Dental insurance Disability insurance Employee assistance program Free parking Health insurance Life insurance Paid time off Paid training Vision insurance