Our Company:

Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

Responsible for taking reservations and accurately inputting into the computer system. Answer inquiries of room rates, outlets and room locations. Interact with Group Rooms Coordinator on bookings. Activate \"manual system\" in the event of system downtime. Keep up to date with knowledge of phone system. Handle all guests' special requests in a professional manner. Post advance deposits and keep accurate records of deposits. Complete all necessary projects by the assigned times. Complete documents as directed and to specifications. Perform various other duties as assigned

EDUCATION AND EXPERIENCE

Minimum of High School education Six (6) months prior reservations or front office experience required in a full-service hotel or related Prior experience with Opera PMS is desired.

KNOWLEDGE, SKILLS AND ABILITIES

Strong knowledge and ability to use the Microsoft Office Strong working knowledge of Opera PMS Ability to maintain consistency, diplomacy and tact in difficult or challenging situations Ability to follow detailed record-keeping procedures that involve intense administration and attention to detail Ability to make independent decisions Ability to make quick and efficient decisions to benefit the team and guest Ability to use a moderately complex computer system and troubleshoot software problems The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy.

This position is tipped eligible.

Specific compensation and benefit details will be discussed during the interview process. Schulte Hospitality Group is an Equal Opportunity Employer.

Compensation:

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