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Beech Mountain Resort

Ticketing Agent

Career Insights for Reservation / Ticket Agent

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Based on North Carolina data

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What they do

A Reservation or Ticket Agent confirms passenger reservations and sell or prints tickets at an airport, train or bus station or ferry office. Provides information on travel schedules and the cost of different tickets or fares.

$39,020 / year median in North Carolina

+4% projected growth

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Job Description

Make work your adventure at Beech Mountain Resort. We are a community of adventurers and outdoor enthusiasts. Beech Mountain Resort is committed to providing a once-in-a-lifetime experience to our guests and employees. Our team is made up of dedicated and compassionate individuals who are committed to providing an outdoor experience for all. Join us today and make work your adventure. Beech Mountain Resort is seeking a motivated Ticket Cashier to assist guests with ticket purchases and information. As the first point of contact for many of our guests, you will play a crucial role in providing excellent customer service and ensuring a positive start to their experience at the resort.
Responsibilities:
Operate the cash register and handle cash and credit card transactions for ticket sales Provide guests with information about the resort, activities, and ticket options Maintain the cleanliness and organization of the ticket booth Process reports, credit receipts, and cash handling with accuracy Assist guests with any ticketing issues or questions and resolve complaints as needed Ensure a smooth and efficient guest flow at the ticket booth
Requirements or Qualifications:
Experience in customer service or retail is a plus Proficiency with computers and cash handling Strong communication and interpersonal skills Ability to multitask and work in a fast-paced environment Must be able to work weekends, holidays, and during peak periods Reliable transportation required with the ability to navigate snowy or winter conditions