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WS
Walnut Street Theatre
Ticketing Services Agent (Part Time)
Career Insights for Reservation / Ticket Agent
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Scorecard
Based on Pennsylvania data
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What they do
A Reservation or Ticket Agent confirms passenger reservations and sell or prints tickets at an airport, train or bus station or ferry office. Provides information on travel schedules and the cost of different tickets or fares.
$38,982 / year median in Pennsylvania
-2% projected decline
Job Description
Ticketing Services Agent (Part Time) Walnut Street Theatre - 3.7 Philadelphia, PA Job Details Part-time $15 an hour 16 hours ago Qualifications Computer operation Computer literacy Computer skills Full Job Description Walnut Street Theatre is seeking friendly, customer-focused Ticketing Services Agents to join our team! This part-time position is ideal for individuals who enjoy helping patrons, thrive in a fast-paced environment, and want to be part of a welcoming, collaborative workplace at America's Oldest Theatre. Responsibilities Provide excellent customer service primarily over the phone, including answering inquiries, processing ticket sales, and handling ticket exchanges. Navigate ticketing software accurately and efficiently (training provided). Assist with subscription renewals, package sales, and general patron support. Uphold established departmental procedures and contribute to a positive, organized work environment. Assist with additional tasks as needed. Qualifications Strong communication and customer service skills. Ability to multitask, stay organized, and remain calm under pressure. Basic computer proficiency required; prior ticketing or box office experience is a plus but not required. Reliability, punctuality, and ability to work as part of a team. Night and weekend availability is strongly preferred. Compensation & Benefits $15 per hour plus chances for bonus incentives. Enjoy a friendly, supportive workplace with opportunities to learn and grow. Enjoy all WST productions for free.