$14.00

Per Hour

Position range in Nueces County $10.16

•$12.92 Per hour Reservations Agent

•Remote After Training (Port Aransas)

OPERATING PORT ROYAL INC

Occupation:

Hotel, Motel, and Resort Desk Clerks

Location:

PORT ARANSAS, TX

•78373

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift

Posted:

09/29/2026

Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas

Onsite /

Remote:

Work onsite all of the time

Updated:

10/02/2026

Expires:

10/29/2026

Job #: 17074456

Job Requirements and Properties

Help for Job Requirements and Properties. Work Onsite

Full Time Education

High School Diploma or Equivalent Language

English Schedule

Full Time Job Type

Regular Duration

Permanent Employment Shift

Day Shift Help for . Reservations Agent (Remote after Training)

Pay:

$14.00 per hour Job Overview To accurately receive and process guest reservations in accordance with Port Royal's standards. Job Duties Meets and exceeds guest and team member expectations by providing positive and courteous service and teamwork.

Provides value added service to guests by doing whatever reasonable and possible to meet or exceed guest expectations

Communicates effectively with guests, supervisors and co-workers

Demonstrates teamwork by cooperating and assisting co-workers as needed

Handles difficult situations effectively

Performs other duties as required to provide positive and courteous service and teamwork

Ensures accuracy of reservations by receiving and processing customer reservations

Greets guest over the phone in a friendly, courteous manner

Records reservation information accurately; identifies and records group and transient business codes

Notifies other departments of VIP arrivals

Identifies commissionable reservations and secures required information

Identifies and records special billing instructions

Files all reservations in systemic order for easy referral

Contributes to maximum occupancy of Port Royal by assisting in maintaining accurate rooms inventory control system

Records requests for special accommodations

Achieves maximum occupancy and average rate by demonstrating the effective utilization of Port Royal's room rates and promotional programs

Utilizes appropriate suggestive selling techniques

Adheres to rate control procedures based on availability and forecasted occupancy

Informs supervisor of potential sell out dates so rate restrictions can be adhered to

Adheres to Port Royal policies and procedures.

Attends work on the time as scheduled.

Follows Port Royal's grooming and dress standards.

Minimizes safety hazards by following all safety rules and procedures.

Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.

Performs all duties and responsibilities in a timely manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.

At all times projects a favorable image of Port Royal Homeowner Association to the public.

Job Type:

Full-time Work Location:

Hybrid Remote