Job Title:

General Manager - Coffee Shop / Café (No Late Nights!)

Location:

Flagstaff, AZ (719 N Humphreys St)

Job Type:

Full-time Pay:

$52,000-$56,000/year, depending on experience — plus profit sharing, labor goals bonus, and cost of goods bonus About Kickstand Kafé: Kickstand Kafé has been a beloved fixture in the Flagstaff community since 2009. We're a neighborhood coffee shop known for great espresso, great food, and an even better team — and for the regulars who've been coming through our doors for over 10 years. We're locally owned, community-focused, and proud of it. Now we're looking for a General Manager to lead our crew and help us keep doing what we do best.

Why You'll Love Working Here:

No late nights — school-friendly, family-friendly hours Prime location — close to schools, the hospital, and downtown Deep community roots — genuine connections with regulars who've been part of the Kickstand family for 10+ years Paid sick time Paid vacation Performance-based bonuses — profit sharing, labor goals bonus, and cost of goods bonus on top of base pay Supportive ownership — you won't be managing alone; the owners are hands-on and invested in your success A great team already in place — you're stepping into a strong staff culture, not building one from scratch Great coffee, great food, great community — work somewhere people genuinely love

What You'll Do:

Oversee day-to-day café operations, including staffing, scheduling, and training Support hiring and onboarding of baristas and kitchen staff Maintain quality standards for coffee, food, and customer service Manage inventory, ordering, and vendor relationships Help execute marketing initiatives and community events Build and nurture relationships with longtime regulars and the broader Flagstaff community Handle customer concerns with professionalism and care Partner closely with ownership on business goals and operations

What We're Looking For:

Previous experience managing a café, restaurant, or retail food service team Strong leadership and people-management skills Reliable, organized, and detail-oriented A genuine passion for coffee, food, and hospitality Someone who values community and building lasting relationships with customers Someone who wants a leadership role with real work-life balance

Who This Role Is NOT For:

Let's be upfront — this job isn't for everyone, and that's a good thing. If you don't genuinely love people — customers, staff, the whole mix — and just want to clock in and give orders, this isn't it. If your ego needs to come before your team's growth, you won't thrive here. We lead by lifting people up, not standing over them. If you'd rather hide behind a desk doing paperwork than step onto the floor when your team needs you, this role will feel like the wrong fit fast. If you see this as just a paycheck instead of a community you get to help shape, save yourself the trouble. If none of that sounds like you — if you lead with heart, show up when it counts, and want your team to succeed as much as you do — keep reading.

Compensation & Benefits:

$52,000-$56,000/year (DOE) Profit sharing Labor goals bonus Cost of goods bonus Paid vacation Paid sick time Employee discounts How to

Apply:

We want to get to know you — not just your resume. Please send the following to coffee@kickstandkafe.com : Your resume A short video (30 seconds or less) answering this: "Tell us about a time a customer had an issue, and you and your team were able to turn it into a positive experience."

Pay:

$52,000.00 - $56,000.00 per year

Benefits:

Employee discount Paid time off Paid training

Experience:

Hospitality management: 5 years (Preferred)

Work Location:

In person