Front of House Manager

Front of House Manager Liquor Pig Kitchen & Cocktails Scottsdale, AZ Job Details Full-time From $55,000 a year 12 hours ago Benefits Employee discount Qualifications Customer communication Managing teams in a customer support role Workplace dispute resolution Managing hospitality teams Manager experience Team development Supervising experience Attention to detail Recruiting Leading team collaboration initiatives Leadership Restaurant experience Team motivation (leadership skill) Staffing management Hospitality management Full Job Description Job Overview We are seeking a dynamic and energetic Front of House Manager to lead our guest services team and ensure an exceptional experience for every visitor. In this role, you will oversee daily operations at the front desk, manage guest relations, and coordinate with various departments to maintain high standards of hospitality. Your leadership will drive a welcoming atmosphere, streamline communication, and uphold the reputation of our establishment. This position offers an exciting opportunity to influence guest satisfaction directly while managing a vibrant team in a fast-paced environment. Duties Supervise front desk operations, including check-in for guests, managing reservations, answering phones, ensuring smooth and efficient service Lead and motivate the guest services team, foster a positive work environment Oversee reservation management, revenue optimization, and budgeting efforts to maximize profitability and occupancy rates Handle guest inquiries, complaints, and special requests with professionalism and enthusiasm to ensure memorable experiences Requirements Proven supervising experience in hospitality management Strong leadership skills with the ability to motivate diverse teams in a fast-paced environment Excellent customer service skills combined with effective communication abilities in multiple languages; bilingual proficiency is highly desirable Experience in human resources functions such as staffing, training, and conflict resolution Ability to handle high-pressure situations with professionalism while maintaining attention to detail Join us if you're passionate about creating welcoming environments where guests feel valued! We're committed to supporting your growth through ongoing training in hospitality management, leadership development, and operational excellence. This is more than a job — it's an opportunity to make a lasting impact on our guests' experiences while advancing your career in the vibrant world of hospitality.

Pay:

From $55,000.00 per year

Benefits:

Employee discount Application Question(s): Must be able to work Thursday-Sunday Are you familiar with Opentable and have you used it before?

Experience:

Hospitality management: 1 year (Required) Shift availability: Night Shift (Required)

Work Location:

In person