General Manager - Restaurant London Fish & Chips - 3.4 Fresno, CA Job Details Full-time $20 - $22 an hour 4 days ago Benefits Employee discount Flexible schedule Qualifications Customer communication Teamwork Operations management Cooking Performance management Team development Full Job Description Overview We are seeking a dynamic and energetic General Manager to lead our restaurant operations with passion and precision. In this pivotal role, you will oversee all aspects of restaurant management, ensuring exceptional customer service, operational excellence, and team leadership. Your enthusiasm for the food industry combined with your management expertise will drive the success of our establishment, creating memorable dining experiences for our guests. This position offers an exciting opportunity for a motivated leader to shape a vibrant hospitality environment and foster a culture of teamwork and excellence. Responsibilities Lead daily restaurant operations, including food preparation, service delivery, and staff management to ensure smooth and efficient performance. Oversee inventory control, food safety standards, and food handling procedures to maintain high-quality standards and regulatory compliance. Manage POS systems such as Aloha POS and Micros POS for accurate order processing, cash handling, and sales reporting. Supervise kitchen management, food production, and catering services to meet customer expectations and operational goals. Recruit, train, develop, and evaluate staff members; conduct interviews and manage team training initiatives to build a motivated workforce. Monitor financial performance through profit and loss analysis; develop budgets and implement cost-control measures to maximize profitability. Ensure exceptional customer service by addressing guest concerns promptly and maintaining a welcoming atmosphere aligned with hospitality standards. Oversee shift management, ensuring proper staffing levels, smooth transitions between shifts, and adherence to operational procedures. Enforce food safety protocols, including food safety management practices and compliance with health regulations. Lead by example in managing hospitality teams with effective communication, leadership skills, and managerial oversight. Skills Extensive experience in quick service & fast food restaurant management or casual dining environments with a strong background in food industry operations. Proficiency with POS systems such as Aloha POS and Micros POS; solid cash handling skills. Proven ability in supervising teams, conducting staff training & development, and managing hospitality teams effectively. Strong knowledge of food preparation techniques, culinary processes, food safety standards, and kitchen management. Excellent management skills including budgeting, profit & loss analysis, inventory control, and food cost management. Exceptional customer service skills paired with managerial communication abilities to lead teams confidently. Experience with catering services, banquet operations or bar management is a plus; familiarity with managing diverse food production activities. Ability to handle basic math calculations accurately for cash handling and financial reporting purposes. Demonstrated leadership in managing hospitality teams within casual dining or fine dining settings; experience in supervising staff during busy shifts is highly valued. Join us as our General Manager to inspire your team, elevate guest experiences, and drive operational success! We are committed to supporting your growth through comprehensive training & development programs while fostering a vibrant work environment rooted in teamwork and excellence.

Pay:

$20.00 - $22.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person