General Manager Jimmy John's - 3.6 Hawthorne, CA Job Details Full-time $25 - $27 an hour 17 hours ago Benefits On-the-job training Qualifications Pre-cooking preparation Workplace dispute resolution Shift management English Hiring Problem-solving Desktop applications Employee grievances Productivity software

Full Job Description Title:

GENERAL MANAGER

Reports to:

Area Manager Job Summary:

Manages all functions of a Jimmy John's restaurant to ensure customer service and high quality products are delivered to ensure restaurant profitability. Responsible for the successful execution of fast, accurate, sandwiches and world-class customer service while maintaining a clean, organized shift.

Duties and Responsible:

• Perform all duties of In-shoppers and drivers
• Manages a staff of approximately 3 to 20 employees. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees based on performance
• Hires and trains new employees with Observation Checklist & Fast Track
• Develops employees into managers for those that are interested
• Provides on-the-job training for new employees
• Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft
• Assists in the supervision of the preparation, sales and service of food
• Forecasts food items. Estimates what amount of food item will be consumed per shift
• Supervises food preparation and service operations while on duty. Assists in-shoppers during rush periods to ensure the maintenance of restaurant efficiency
• Assists in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness
• Ensure that every customer receives world-class customer service
• Route deliveries and serve drivers to maximize delivery business and speed
• Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production)
• Completes Opening and Closing Procedures
• Executes systems and procedures with 100% integrity and completeness
• Completes daily and weekly paperwork
• Responsible for 100% of the cash drawers at all times during the shift
• Receives and stores product
• Audits previous shift's systems and procedures for 100% integrity and completeness
• Completes preventative maintenance and upkeep on store's equipment and supplies
• Performs other related duties as required
• Conducts weekly manager's meeting
• Responsible for bi-weekly supply orders
• Participates in both planned and surprise business coach audit through preparation and planning

Knowledge, Skills, and Abilities:

• Must be able to read and write and communicate in English
• Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit
• Must have the stamina to work a minimum of 50-60 hours a week

Special Requirements:

• Willing to work overtime, holidays, weekends as business dictates within the confines of the law
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision
• Ability to handle and resolve customer threats and issues
• Ability to handle and resolve employee issues
• Skills to uses a personal computer and various software packages (Word/Excel) Ability to handle stress and high-volume operations

Pay:

$25.00 - $27.00 per hour

Work Location:

In person