Front of the House Manager Arya Steakhouse Palo Alto, CA Job Details Full-time $85,000 - $90,000 a year 7 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Food and beverage product quality management Food quality maintenance Kitchen health and safety standards Customer communication Staff supervision Teamwork Management Operations management Food service health code compliance Team supervision Managing teams in a customer support role Fine dining experience Processing cash transactions Food sanitation practices Wine service Performance management Team development Customer service training (staff training program) Hospitality industry experience Conflict management Leading team collaboration initiatives Interviewing Retail math Budgeting Managing food service teams POS systems Food service management Staff development Full Job Description Job Summary

WE ARE GROWING COME GROW WITH US!

We are on the lookout for an energetic and detail-oriented Front of the House Manager to lead our hospitality team. In this role, you'll be the face of our establishment, ensuring every guest enjoys a memorable experience from arrival to departure. You'll oversee daily operations, manage staff, and uphold our high standards of customer service and food quality. If you thrive in a lively environment, love managing teams, and have a passion for hospitality, this is your chance to shine! Responsibilities Supervise front-of-house operations, including seating, service flow, and guest relations to ensure smooth and efficient restaurant performance. Lead staff training and development, fostering a positive team environment focused on excellent customer service and teamwork. Manage shift schedules, monitor staff performance, and provide coaching to maintain high standards of service delivery. Oversee food presentation and service quality, ensuring adherence to safety and cleanliness protocols. Handle customer inquiries, complaints, and special requests with professionalism and a friendly attitude. Maintain inventory control for front-of-house supplies and assist with POS (Point of Sale) system management Requirements Proven experience in fine dining service Strong knowledge of food preparation, food safety management, and food handling practices. Hands-on experience with POS systems Demonstrated leadership skills in supervising teams, managing hospitality operations, and conducting staff training sessions. Excellent communication skills with the ability to interview candidates, manage conflict, and motivate staff effectively. Basic math skills for cash handling, budgeting, and profit analysis. Familiarity with kitchen management processes including food production, catering, banquet services, and bar operations is a plus. Join us as a Front of the House Manager where your leadership will shape exceptional guest experiences while honing your skills in hospitality management!

Pay:

$85,000.00 - $90,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

Fine dining: 5 years (Required)

Management:

5 years (Required)

Work Location:

In person