Responsibilities:

Supervise front-of-house operations, ensuring smooth service flow and a welcoming ambiance to provide guests with a memorable dining experience Lead, train, and motivate staff members to deliver high-quality customer service while adhering to food safety and sanitation standards Manage POS systems such as Toast POS for accurate order processing, cash handling, and sales reconciliation Oversee shift scheduling, ensuring proper staffing levels, efficient service, and compliance with operational procedures Control inventory levels for front-of-house supplies, monitor stock rotation, and coordinate with kitchen management to maintain food presentation standards Enforce food safety protocols in accordance with health regulations; conduct regular staff training on sanitation practices Address customer inquiries, complaints, and feedback professionally to foster positive relationships and encourage repeat business Maintain cleanliness and organization of the front-of-house area to ensure a pleasant environment for guests

Qualifications:

Proven experience in quick service or bakery environments with knowledge of food preparation and customer service Supervisory or managerial experience in hospitality settings, including team management and staff training Familiarity with POS systems such as Toast POS; experience with cash handling and financial reconciliation Strong understanding of food safety management, inventory control, and operational procedures Excellent communication skills with the ability to lead teams effectively through coaching and performance evaluations Ability to work in a fast-paced environment while maintaining attention to detail Passion for hospitality and creating welcoming atmospheres that keep guests returning

Pay:

$21.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

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