A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
At Denny's, we love feeding people. If you have a passion for food and serving others, see what your future can hold at Denny's! As a General Manager or Restaurant Manager, you provide more than a meal for your guests. You provide an experience that goes way beyond taste. This is about how they feel when they're your guest - from the time they walk in the diner, to the time they leave.
Responsibilities include:
Overseeing restaurant operations execution and management of staff Demonstrating a strong commitment to hospitality and guest satisfaction Overseeing overall restaurant operations, management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Focusing on employee selection, retention, and continuous operational improvements. Demonstrating a strong commitment to hospitality and guest satisfaction. Reinforcing training and upholding Denny's Way service and brand quality standards throughout the entire restaurant.
JOB DESCRIPTION
Reporting to the District Manager, the General Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include a focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction. General Managers must have a strong commitment to and exhibit Denny's Guiding Principles when interacting with others. Job Responsibilities Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Works to create and maintain a respectful and enjoyable environment for our employees. Uses corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills. Provides timely, constructive coaching and feedback. Directs restaurant operations to ensure that Denny's Brand Standards for food and facilities are consistently achieved. Enforces sanitary practices for the general cleanliness and maintenance of the restaurant. Drives sales, guest count, and profit for the restaurant by: developing and executing a local store marketing plan and community relationships, and ensuring timely implementation of all Divisional and National marketing promotions Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved. Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets. Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations. Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Involves support resources, such as the District Manager or Human Resources Manager, as appropriate. Has a "Guests First" mindset. Understands who his/her guests are, and is dedicated to exceeding their expectations. Puts guests first while balancing the needs and priorities of the business to create win/win solutions. Additional Information This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Denny's, Inc. This means the independent franchisee, and not Denny's, Inc. is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Denny's, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not Denny's, Inc., will be your employer.
Job Type:
Full-time Pay:
$80,000.00 - $90,000.00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance
Shift:
Day shift Application Question(s): This position is contingent upon successful completion of a background check. Are you willing to submit to a background check if selected to move forward? (Yes/No)
