A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
This position manages all Santa Rosa Pub operations while ensuring we provide outstanding customer service and world class beer with comfortable, clean conditions, and a safe, happy working environment for employees.
DUTIES AND RESPONSIBILITIES
The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time. Leads by example, consistently demonstrating the values and behaviors expected of the team, and ensures alignment between words and actionsProvides day-to-day guidance, leadership, and oversight of direct reportsResponsible for the hiring and training of all Pub staffResponsible for ensuring accountability for all actions, service quality, and overall operations at the PubResponsible for supervising, motivating, directing, counseling, and leading team members effectivelyBe present and accessible to customers, staff, and vendors at all timesConducts daily shift meetingsAttends and hosts regular Pub supervisor meetings and other company management meetingsMaintain a safe, comfortable, and welcoming atmosphere by controlling lighting, temperature, and music levels appropriatelyEnsures all administrative duties and responsibilities are current and completed in a timely manner, (responding to emails, voice mails, other department requests) Handle company funds and employee tips ethically and responsibly Monitors all Pub expenses while working within the budget Manage inventory of supplies, including placing beer and merchandise orders from the Windsor brewery, to ensure availability, minimize waste, and maintain adequate supply levels Monitors and controls food and beverage costs using company softwareEnsures opening and closing procedures are properly executedManages the operation of Pub to maximize profitability, minimize legal liability, and conforms to the regulations of the Department of Alcohol Beverage Control and other government agencies Posts shift schedules three weeks in advance Review, approve, and submit time cards in payroll system bi-weeklyEnsures safe and sanitary food preparation while maintaining consistency in presentation and qualityEnsures Pub operations are in compliance with all federal, state, and local health and safety guidelinesManages staff rest and meal periods in accordance with company policies and labor law regulationsPerforms, delegates, or outsources Pub-related maintenance and cleaningResponsible for overall condition of Pub, gift shop, public areas, and outside grounds; ensures that deficiencies are promptly rectifiedResponsible for ensuring all staff conduct themselves in a professional manner at all timesResponsible for enforcing all company policiesAll other duties as assigned
SUPERVISORY RESPONSIBILITIES
This position manages the Chef, and Pub staff for the Santa Rosa location.
