BANQUET MANAGER

\nHyatt Regency\nHyatt Regency Westlake\nUS - CA - Westlake Village\n

Posted:

May 27, 2026\nSummary\nThe Banquet Manager oversees the daily operations of the Banquet area, ensuring customer satisfaction, high-quality service, andpliance with local and corporate standards. This role directly impacts guest experience, operational efficiency, and the financial performance of banquet services.\n

HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE

\nSupervise and direct Banquet associates, including captains, servers, lead housemen, and housemen.\nInterview, rmend hiring, schedule, train, develop, coach, and counsel staff; manage performance reviews, salary rmendations, discipline, and terminations as appropriate.\nOversee daily Banquet operations, including ordering and maintaining supplies, reviewing set-up, and ensuring food and beverage preparation and service meet standards.\nEnsurepliance with LSOPs, SOPs, Banquet Event Orders, and safety regulations to deliver optimal service, quality, and hospitality.\nMeet with customers to review Banquet Event Orders, address changes, resolve issues, and ensure a quality experience.\nCalculate and review Banquet checks for accuracy and present for customer signature.\nPrepare daily service charges and payroll, ensuring accurate and timely reporting to the Accounting Department.\nMonitor and maintain sanitation and maintenance of Banquet areas and equipment to protect assets and service quality.\nComply with attendance rules and maintain regular availability.\nOther duties as assigned.\n

KEY STRENGTHS FOR SUCCESS

\nStrong leadership and team management skills.\nExcellent customer service and interpersonalmunication abilities.\nAbility to manage multiple tasks and prioritize effectively in a fast-paced environment.\nStronganizational and problem-solving skills.\nKnowledge of Banquet Event Orders, operational standards, and safety procedures.\nAttention to detail in financial reporting and operationalpliance.\n

PROFESSIONAL EXPERIENCE

\n1-2 years of relevant experience in banquet management or a related role.\nExperience overseeing staff, event execution, and daily operations within a hospitality environment.\nFamiliarity with budgeting, payroll, and service charge reporting.\nHotel experience preferred.\n

ACADEMIC BACKGROUND

\nMore than two years of post-high school education.\nBenefits\nMedical, dental, and vision (HSA available)\nCompany-paid disability & life insurance\nEmployee Assistance Program\nSupplemental benefits\n401(k) with match\nEmployee discounts\nPaid vacation & sick time\n

POSITION REQUIREMENTS

Successfulpletion of a background check is required prior to employment.\nThis position is at a location w Hyatt is not the employer. 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