Front of House Manager Syd's on the Green - Evergreen, CO Overview Syd's on the Green is seeking an experienced, dependable, and hands-on Front of House Manager to lead our service team and oversee daily front-of-house operations. We are looking for someone who leads by example, holds employees accountable to clear standards, and understands that great hospitality comes from consistency, communication, teamwork, and attention to detail. This is an active management position you will be on the floor supporting the team, interacting with guests, solving problems, and making sure service runs smoothly. The ideal candidate is confident managing servers, bartenders, hosts, bussers, and beverage cart staff and is comfortable working in a fast-paced restaurant and golf course environment. Responsibilities Oversee daily front-of-house restaurant operations and ensure each shift runs efficiently. Lead, supervise, and support servers, bartenders, hosts, bussers, and beverage cart staff. Maintain a strong management presence on the floor during service. Ensure guests are greeted promptly and receive attentive, professional service throughout their visit. Train new employees and provide ongoing coaching and development for existing staff. Enforce established service standards, policies, procedures, and SOPs consistently. Hold employees accountable for attendance, punctuality, uniform standards, side work, service expectations, and professional conduct. Conduct pre-shift meetings and communicate daily priorities, specials, events, reservations, and operational updates. Monitor table service, ticket times, food delivery, drink service, table maintenance, and overall guest experience. Work closely with kitchen leadership to maintain strong communication between FOH and BOH and quickly address service or ticket-time issues. Handle guest concerns professionally and proactively, involving ownership when appropriate. Assist with scheduling while balancing appropriate staffing levels, service needs, and labor goals. Monitor employee performance and assist with coaching, documentation, and corrective action when necessary. Ensure opening, closing, cleaning, and side-work procedures are completed correctly. Oversee cash handling, checkout procedures, deposits, and end-of-shift reporting. Maintain appropriate levels of FOH supplies and communicate ordering needs. Assist with inventory and operational controls as needed. Help coordinate tournaments, private events, banquets, and other special events. Ensure responsible alcohol service and compliance with all applicable liquor laws and company policies. Maintain a clean, organized, professional, and guest-ready dining room, bar, patio, and service areas. Work collaboratively with ownership and management to identify operational issues and implement improvements. Assist with creating, updating, training, and enforcing FOH SOPs and service standards. Build a positive team culture while maintaining clear expectations and accountability. Qualifications Previous restaurant management or strong supervisory experience required. Strong understanding of full-service restaurant operations and hospitality. Experience managing and developing FOH employees. Strong leadership, communication, organization, and problem-solving skills. Ability to remain calm and professional during high-volume service and difficult situations. Comfortable addressing employee performance issues and holding staff accountable. Strong understanding of guest recovery and conflict resolution. Experience with restaurant POS systems and cash handling. Knowledge of food safety and responsible alcohol service practices. Experience with golf course, banquet, catering, tournament, or event operations is a plus. Must be dependable, punctual, professional, and able to work independently. Must be available for a flexible schedule including weekends, holidays, mornings, and evenings as business needs require. What We're Looking For We want a manager who notices the details before they become problems. You should be comfortable stepping into service when the team needs help while still maintaining the bigger picture of the operation. Our FOH Manager should be approachable but accountable, able to give clear direction, follow through on expectations, and create an environment where employees know what is expected of them. Most importantly, we are looking for someone who genuinely cares about hospitality and understands that every guest interaction contributes to the reputation and success of the restaurant.

Job Type:

Full-time Work Location:

In person - Syd's on the

Green, Evergreen, Colorado Pay:

$58,000.00 - $62,592.62 per year

Benefits:

401(k) Paid time off Paid training

Work Location:

In person