A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans
Job Summary:
The Restaurant General Manager is responsible for the overall operation, performance, and profitability of the restaurant. This individual leads all aspects of the business including financial performance, team development, guest satisfaction, food quality, and operational excellence. The General Manager sets the tone and culture of the restaurant and ensures all company standards and brand expectations are consistently met or exceeded.
Job Specifications:
Starting Wage:
$58,298.00 - $83,283.00 + annual bonus
Employment Type:
Year Round Shift Type:
Full Time hours available
Minimum Age:
At least 18 years of age
Housing Availability:
No Job Responsibilities:
Leadership & Team Management Recruit, hire, train, develop, and retain a high-performing team Create and maintain weekly staff schedules to meet business demands while controlling labor costs Conduct regular performance reviews, coaching sessions, and corrective action when necessary Foster a positive, inclusive, and professional work environment Lead daily pre-shift meetings and ongoing team communication Develop and mentor assistant managers and supervisors for career growth Ensure compliance with all employment laws and company HR policies Manage employee relations issues with professionalism and consistency Financial Management Full P&L responsibility — drive revenue and manage costs to meet or exceed budget targets Monitor and control food costs, beverage costs, and labor costs Prepare and manage the annual operating budget Review daily, weekly, and monthly financial reports and KPIs Manage cash handling procedures, bank deposits, and safe funds Analyze sales trends and implement strategies to grow revenue Manage vendor relationships, purchasing, and inventory controls Ensure accurate and timely reporting to ownership/corporate Guest Experience Ensure every guest receives an exceptional dining experience Maintain a visible presence on the floor during peak service periods Handle guest complaints and feedback promptly and professionally Monitor and respond to online reviews (Google, Yelp, TripAdvisor, etc.) Implement and uphold service standards and hospitality best practices Drive guest loyalty and repeat business through consistent execution Food & Beverage Quality Partner with the Executive Chef / Kitchen Manager to ensure food quality and consistency Ensure menu items are prepared and presented according to recipe standards Oversee beverage program (if applicable) including wine, cocktail, and bar operations Manage food safety and sanitation standards throughout the restaurant Conduct regular tastings and menu reviews Operations & Compliance Ensure the restaurant operates in compliance with all local, state, and federal regulations including: Health department and food safety (ServSafe or equivalent) Alcohol service and licensing (TIPS/responsible service) OSHA and workplace safety Labor laws (wage & hour, break compliance, etc.) Maintain the physical facility — cleanliness, maintenance, repairs, and equipment upkeep Manage relationships with vendors, suppliers, and service contractors Oversee POS system management, technology, and reporting tools Ensure proper opening and closing procedures are followed daily Develop and enforce standard operating procedures (SOPs)
Job Requirements:
Required:
3-5+ years of restaurant management experience , with at least 2 years as a General Manager (or equivalent senior leadership role) Proven track record of P&L management and delivering financial results Strong knowledge of food cost, labor cost, and operational KPIs Experience with hiring, training, and developing teams ServSafe Food Handler/Manager certification (or ability to obtain) Alcohol service certification (TIPS, TAM, or equivalent) Proficiency with POS systems (Toast, Aloha, Micros, etc.) Excellent communication, leadership, and organizational skills Ability to work flexible hours including nights, weekends, and holidays Must be able to stand for extended periods and lift up to 50 lbs
Preferred:
Bachelor's degree in Hospitality Management, Business, or related field Experience with inventory management and vendor negotiations Experience with catering, banquets, or private events Familiarity with labor management and scheduling software Experience with budgeting and forecasting tools Bilingual (English/Spanish) is a plus The expected pay range is $58,298.00 - $83,283.00 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition
