Job Summary Krave Noir Coffee Bar is seeking an experienced General Manager to lead all day-to-day operations of our fast-paced café and evening lounge concept. This role is responsible for overseeing staff, service quality, operations, sales performance, and overall guest experience. You will be the key leader ensuring the business runs smoothly from opening through late-night service while driving growth and maintaining high hospitality standards. Responsibilities Oversee daily operations from coffee service to evening lounge service Hire, train, schedule, and manage all staff Ensure excellent customer service and strong team performance Manage inventory, ordering, and vendor relationships Oversee POS systems, cash handling, and daily reporting Track sales, labor, budgets, and overall P&L performance Maintain health, safety, and food handling compliance Support marketing, events, and promotions to drive traffic Handle customer concerns quickly and professionally Work closely with ownership to improve operations and growth Requirements 2-5+ years experience in restaurant, café, or hospitality management Strong leadership and team management skills Experience with POS systems, cash handling, and reporting Ability to manage fast-paced operations and multiple service periods Strong communication and problem-solving skills Experience with inventory and cost control preferred Must be dependable, organized, and hands-on