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Green & Tonic

General Manager - Cos Cob

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Job Description

General Manager — Green & Tonic Cos Cob Green & Tonic is looking for an energetic, hospitality-driven General Manager to take ownership of our Cos Cob location. As the leader of the location, you will be responsible for creating an exceptional experience for every guest while building a team culture that is positive, energetic, accountable, and fun. This is a hands-on leadership role for someone who loves hospitality, thrives in a fast-paced environment, and takes pride in running a great operation. You'll be on the floor with your team, building relationships with regular guests, coaching employees, solving problems, and making sure every detail reflects the Green & Tonic brand. What You'll Own Team Leadership & Culture Lead, coach, develop, and motivate the café team Create a positive and welcoming, environment centered around teamwork and hospitality Set clear expectations and hold team members accountable to Green & Tonic standards. Interview, hire, onboard, train, and develop team members. Guest Experience Be the face of Green & Tonic and create genuine relationships with our guests and local community. Deliver an exceptional, friendly, knowledgeable, and consistent guest experience. Know the Green & Tonic menu inside and out and confidently make recommendations, substitutions, and add-on suggestions. Lead by example in hospitality, communication, and customer service. Build relationships with regular guests and help drive repeat business. Operations Own the day-to-day operation of the Cos Cob location Ensure all food, beverage, service, cleanliness, and presentation standards are consistently met. Maintain a clean, organized, safe, and welcoming café. Safeguard company assets, including cash, inventory, equipment, and proprietary information. Operate and oversee the Point of Sale system and ensure accurate transactions. Ensure compliance with all company policies as well as applicable local, state, and federal regulations. Financial & Business Performance Take ownership of the café's financial and operational performance. Manage labor and staffing to meet business needs and company goals. Monitor sales, labor, food cost, inventory, and other key performance metrics. Identify opportunities to increase sales, improve efficiency, and control costs. Help create a culture where the team understands that great hospitality and strong business performance go hand in hand. The Ideal Candidate You may be a great fit if you: Have previous café, restaurant, retail, hospitality, or other high-volume management experience. Are an energetic and hands-on leader who enjoys being on the floor with your team. Naturally take ownership Have strong communication and people-management skills. Enjoy coaching and developing employees. Have high standards for cleanliness, organization, hospitality, and execution. Are comfortable managing staffing, scheduling, inventory, and labor. Understand the importance of sales, profitability, and controlling operating costs. Can remain calm, organized, and positive in a fast-paced environment. Are passionate about food, wellness, hospitality, and creating a great customer experience. Want to grow with a developing brand Why Green & Tonic? At Green & Tonic, we're building more than a café. We're creating a brand centered around great food, wellness, hospitality, and community . You'll have the opportunity to make a meaningful impact on your location, develop a team, build relationships with our guests, and grow alongside the company. We value leaders who bring energy, accountability, creativity, and a genuine passion for people. Location & Schedule Green & Tonic —
Cos Cob Store Hours:
Monday-Friday:
7:00 AM-6:00
PM Saturday:
8:00 AM-5:00
PM Sunday:
8:00 AM-4:00 PM This is a full-time, in-person management position . The General Manager must have availability that allows them to effectively lead the café and support the needs of the business, including weekend availability as needed and opening/closing responsibilities. Come grow with us!
Pay:
$50,000.00 - $58,000.00 per year
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance
Work Location:
In person