Job Summary We are seeking an energetic and dedicated Cafe Manager to lead our vibrant cafe team and ensure an exceptional customer experience. In this dynamic role, you will oversee daily operations, manage staff, maintain beverage quality standards, and uphold excellent hospitality. Your leadership will drive the success of the cafe by fostering a positive environment, ensuring efficient service, and maintaining high standards of drink quality and cafe cleanliness. This position offers an exciting opportunity for a motivated professional to showcase their management skills within a fast-paced, customer-focused setting.
Benefits:
Paid-time off Flexible scheduling Retirement benefits Unlimited coffee while working
Job Responsibilities:
Staff Management & Leadership :
Recruit and build: Hire, develop, and promote a high-energy barista team
Train & Develop:
Develop and coach baristas in coffee knowledge, professionalism, and hospitality. Lead with
Excellence:
set clear expectations and uphold the highest standards across your team
Customer Service :
Ensuring high levels of customer satisfaction by providing excellent service, addressing customer complaints or concerns promptly, and maintaining a welcoming atmosphere in the coffee shop.
Inventory Management :
Monitor inventory levels on a daily, weekly, and monthly basis and place orders based on need.
Financial Management :
Work within the allotted budget of the shop, including payroll, inventory, and other supplies.
Operational Oversight :
Manage and enforce opening and closing procedures, ensuring cleanliness and sanitation standards are met Maintain equipment such as espresso machine and icemaker.
Quality Control :
Ensure that all products served meet quality standards, including the taste and presentation of food and beverages.
Compliance and Safety :
Ensure compliance with health and safety regulations, as well as any other applicable laws and regulations governing the operation of a food service establishment.
Administrative Tasks :
Oversee payroll processing. Upload and update menus on delivery services.
Continuous Improvement :
Identifying areas for improvement and implementing changes to enhance efficiency, customer satisfaction, and overall performance of the coffee shop. What we're looking for: Loves coffee Loves people 2+ years in the hospitality industry 2+ years of management Organized Thrives in a fast-paced environment Approaches challenges with curiosity and compassion Excellent communicator A proactive, solutions-oriented team player who thrives both independently and collaboratively Valid Driver's License Physical demands: Continually required to stand for the duration of shift Frequently required to lift, bend, stoop, or kneel Able to lift up to 40 pounds This is a full-time, salaried position.
Pay:
$40,000.00 - $51,000.00 per year
Benefits:
401(k) Employee discount Flexible schedule Paid time off Paid training