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C
Confidential
Front of House Manager
Career Insights for Restaurant / Food Service Manager
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Based on Delaware data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$66,241 / year median in Delaware
+11% projected growth
Job Description
Company Overview Capano Management is a privately owned company with a rich history of construction, development, and property management. Committed to delivering exceptional housing and hospitality experiences, the company focuses on creating welcoming communities and outstanding service. Overview We are seeking an energetic and detail-oriented Front of House Manager to lead our hospitality team. In this role, you will oversee daily front-of-house operations, ensuring excellent customer service, efficient food and beverage service, and smooth shift management. Your leadership will foster a positive environment that promotes teamwork, safety, and guest satisfaction. Responsibilities Supervise front-of-house staff including servers, hosts, bartenders, and support team members to deliver top-tier customer service. Manage daily restaurant operations, including seating arrangements, reservations, and guest flow to maximize efficiency. Oversee food preparation coordination with kitchen staff to ensure timely delivery of orders while maintaining quality standards. Utilize POS systems such as Toast & UKG for order processing, cash handling, and sales reconciliation. Conduct staff training on food safety, customer service protocols, POS operation, and hospitality standards. Control inventory levels for front-of-house supplies and assist in food management to minimize waste and optimize costs. Handle customer inquiries, complaints, and feedback professionally to enhance guest experience. Monitor shift performance, manage staffing schedules, and ensure compliance with health and safety regulations. Experience Proven management experience in full service, upscale-casual restaurant with a focus on front-of-house operations. Strong background in food service management within casual dining or fine dining environments. Experience supervising teams in hospitality settings with responsibilities including training, interviewing, and performance evaluation. Familiarity with POS systems such as Toast & UKG. Knowledge of food safety standards, inventory control, budgeting, and profit & loss analysis. Demonstrated ability to lead teams effectively while maintaining high levels of customer service excellence. Prior experience managing restaurant or hospitality teams with a focus on shift management and operational efficiency. Join us as a Front of House Manager to lead our team in creating memorable dining experiences! We value energetic leaders who thrive in fast-paced environments and are passionate about delivering exceptional service every day. This paid position offers an exciting opportunity to grow your leadership skills within a dynamic hospitality setting!